4 Insurance Jobs

[Full-time] Manual Rater - Strong Customer Service & Accurate Math Skills Required at Chubb

2011-12-28 17:29:19

Location: New Jersey
URL: http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=10107&CurrentPage=2

Description:

For nearly 130 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,100 employees. The Chubb Corporation reported $50 billion in assets and $13 billion in revenues in 2010. According to Fortune magazine, Chubb is the 185th largest U.S.-based Corporation. Forbes listed Chubb as one of America’s 100 Most Trustworthy Companies.

We have emerged as a leader in the insurance industry not only on the basis of our size or our longevity. We consistently strive to build lasting relationships with our customers and 8,500 independent agents and brokers, and we aim to be the best at what we do by delivering unparalleled service and innovative, scalable.

Currently, Chubb is seeking a Manual Rater for the Whitehouse Station, NJ office.

Job Description:
The Manual Rater will be responsible to manually calculate policy premiums using rating manuals and code transactions into the EPREMIUM system for billing purposes. The individual will act as a resource to both internal and external customer groups and may participate on other projects based on business needs.
Additional responsibilities include:
• Maintaining and updating rating manuals
• Being aware and adhering to current state initiatives and guidelines
• Screening renewals for underwriting criteria
• Adherence to the unit’s established accuracy goals to ensure state audit compliance and customer retention
• Meeting established service, productivity and accuracy goals to support CPI’s business goals and objectives

Competencies & Skills Required:
• Strong verbal and written communication skills
• Excellent time management and organizational skills
• Ability to handle and prioritize multiple activities concurrently
• Ability to work independently yet collaborate with internal and external partners in a team setting
• Strong analytical and problem solving skills
• Excellent mathematical skills
• Demonstrate attention to detail to ensure accuracy
• Thorough understanding of Customer Service Center and CPI business objectives
• Solid PC skills including Microsoft Word and Excel
• Ability to successfully achieve business results
• Typing minimum of 30 WPM
• Knowledge of Chubb Non-Masterpiece inquiry systems and Priority Rating software a plus
• Knowledge of Non-Masterpiece workflows and website information a plus

Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.

Chubb’s compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.

All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 10107.

http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=10107&CurrentPage=2

Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.

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[Full-time] Admin Support - Proposals at Zina

2011-12-03 14:57:27

Location: Oregon
URL: http://www.tantum.biz

Description:

We are looking for someone who has strong writing, computer and technical skills, as well as, insurance background to help with office administration, quotes, proposal, agent support. If you have insurance experience in Life, Health and PC and have great communication skill and a strong work ethic, please contact me for an interview.

Send resume to zina@tantum.biz

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[Full-time] Customer Service Representative - 15 positions at Chubb Insurance

2011-09-27 08:34:10

Location: Phoenix, Az
URL: http://www.chubb.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=9782&CurrentPage=2

Description:

This is not a call center position.

For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by approximately 10,000 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.

Currently, Chubb is seeking a Customer Service Representative for its Western Processing Center located in Phoenix, AZ.
Work location address: 2155 West Pinnacle Peak Road, Phoenix, AZ 85027

Position Responsibilities:

As a Western Processing Center (WPC) Customer Service Representative, you will be part of a diverse team accountable for processing customer accounts and contributing to the achievement of team, branch and corporate goals related to profit, growth, renewal, retention, rate, exposure, service and producer/client relations. The CSR receives account and policy-specific information from the Branch Underwriting Associate and prepares and performs rating, pricing, booking and issuance of new lines, renewals and endorsements according to workflow and procedures.

The CSR will review booking and issuance instructions prepared by the Underwriting Associate for required information such as commission percentage, payment plan, countersignature requirements and reimbursable deductible, will book and issue the policy and complete tracking information. Will be responsible for maintaining electronic documentation and achieve service and quality goals within the department. The position will interact with underwriting and operations departments in various locations.

Knowledge, Skills and Abilities:

The ideal candidate should have the application of knowledge to lines of property and casualty business. You must also have exceptional customer service, interpersonal, communication, teamwork, organizational and time management skills. Ability to manage multiple tasks and projects while maintaining workload. Self-motivated, confident in decision making and judgment abilities. The individual must demonstrate the following competencies:

Mathematical aptitude
Strong PC skills including proficiency in Word and Excel
Strong knowledge of rating systems
Proficiency in on-line reference
Familiarity with ISO workers compensation bureaus and other regulatory agencies
Demonstrated track record of success in current and prior positions.

There are multiple positions available in various lines with a targeted start date of 11/14/11. All positions are located in the Phoenix office.

Education:

Minimum high school diploma or equivalent. Industry designations or coursework desirable.

All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9782.

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[Full-time] Customer Service Representative at Arthur J. Gallagher Risk Management Services, Inc.

2011-09-22 14:39:20

Location: White Plains, NY
URL: http://www.ajg.com

Description:

Arthur J. Gallagher & Co., one of the world’s largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

At Arthur J. Gallagher Risk Management Services (AJGRMS), we deliver a full range of insurance and risk management products and services, including traditional and loss-sensitive coverages, captives, alternative risk solutions, and financial products, from offices throughout the United States and Canada, and operations in Bermuda and Puerto Rico.

Position Summary:

The Senior Account Representative coordinates activities with the Account Managers, Account Executives, Producers, Brokers in servicing designated book of business relating to marketing, claims, administration, renewals, sales. Typically assigned to clients having the most complex needs with no renewal goals associated with assigned accounts. Day-to-day client contacts are generally mid- or lower-level client staff, but have knowledge and experience needed to support senior-level client staff.

List of Essential Duties:

• Independently provides support to assigned group of clients.
• Resolves most complex customer service problems and inquiries that require research and interactions with carriers or agents.
• Responds to client questions and maintains a log of conversations.
• Markets new and renewal accounts according to company procedures.
• Assists with research and preparation for client presentations.
• Develops new lines of business with current clients and informs clients of pertinent legal issues.
• Prepares renewals according to procedures manual.
• Supervises and conducts enrollment meetings and implementation procedures.
• Other duties as assigned.

Additional Considerations:

Required:
• High school diploma or GED
• Three or more years of directly applicable experience required

Desired:

• Master’s degree and/or professional certification preferred
• Applicable license desired

Work Traits:

• Strong written and oral communication skills.
• Good analytical skills.
• Ability to execute work based on existing processes and precedents.
• Good understanding of professional and industry standards and practices and the Gallagher Way.
• Basic understanding of Gallagher standards and practices.
• Can manage/balance multiple priorities.
• Delivers work on a timely basis.
• Good interpersonal skills.
• Ability to communicate with team members and others outside of the immediate team.
• Good customer service focus.

U.S. Eligibility Requirements:
Interested candidates must submit an application and resume/CV online to be considered
• Must be 18 years of age or older
• Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
• Must have unrestricted work authorization to work in the United States.
• For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
• Must be willing to execute Gallagher’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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[Full-time] Appraisal Coordinator - Strong Customer Service Skills/Detail-Oriented at Chubb

2011-09-21 21:07:26

Location: New Jersey
URL: http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9797&CurrentPage=2

Description:

For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based Corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.

Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.

Currently, Chubb is seeking an Appraisal Coordinator for the Whitehouse Station, NJ office.

Position Description:

As the point of contact between the Chubb Appraiser and customer, the Appraisal Coordinator requires a great deal of relationship building to create strong partnerships with internal business partners. The Appraisal Coordinator is responsible for scheduling appraisal appointments with Chubb clientele and will need to rely on constant communication with the Appraisers to establish the appropriate scheduling of appointments.

The Coordinator is accountable for managing specific territory/territories and for meeting monthly and yearly production, timeliness and department business goals. To meet the goals and expectations, the Coordinator must be diligent in making a high volume of outbound calls to clients to secure appointments. In addition, the Coordinator must be results driven in order to accomplish tasks and manage the workload for their respective territory.

The Coordinator is also responsible for forecasting and predictive analysis. The Coordinator will create an appointment setting process that is time efficient and that accommodates all business partners and customers.

The Coordinator will spend time learning the geography of the territory, will utilize mapping tools, and will work closely with field appraisers so that appointments are scheduled logically and efficiently. Additionally, the Coordinator will gather the information that will be necessary for the Appraisers’ appointments. Therefore, detailed training of Lotus Notes Calendar, mapping technologies, Underwriting notes, the MARS and ClickSoftware systems will be provided.
This position requires a high level of confidentiality and discretion regarding the services provided to our customers. Minimal travel is required.

Department Business Hours: 8:00 AM – 8:00 PM

Interested candidates must be able to work 9:30a-6:00p OR 11:30a-8:00p.

Competencies/Skills Required:
• Superior customer service skills
• Excellent written and verbal communication
• Excellent time management and organizational skills
• Proactive decision maker
• Detail oriented
• Ability to set priorities and manage multiple tasks
• Strong negotiation skills and be comfortable speaking with the customer and senior level management business partners
• Sales and/or Marketing experience are a plus
• Strong business acumen and understanding of the CPI business goals.
• Personal Lines and underwriting knowledge a plus
• Forward thinking self-starter
• Strong research skills and ability to complete tasks with efficiency and accuracy
• Strong leadership skills
• Dependable- with proven track record
• Proven record of being a team player with the ability to work independently
• The ability to maintain an exceptional phone presence when dealing with complex or difficult situations
• Excellent analytical and problem solving skills
• Accepts accountability and practices good judgment

All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9797.

http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9797&CurrentPage=2

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[Full-time] Receptionist at Sedgwick CMS

2011-09-01 07:46:47

Location: California
URL: http://sedgwickcms.contacthr.com/21114094

Description:

Receptionist/Switchboard Operator

CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment.

We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and “Claim Your Future.”

PRIMARY PURPOSE:
To operate multi-position telephone switchboard; and to greet and direct visitors.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
1. Receives all non-DID incoming calls.
2. Directs calls to appropriate individuals or department after obtaining adequate information.
3. Displays professional courtesy at all times.
4. Maintains a customer service attitude.
5. Supports the total performance management initiative.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
Six (6) months receptionist and/or switchboard experience preferred.

Skills & Knowledge – Excellent oral and written communication, including presentation skills – PC literate, including Microsoft Office products – Strong organizational skills – Excellent interpersonal skills – Ability to work in a team environment – Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/21114094

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[Full-time] COMMERCIAL LINES, CUSTOMER SERVICE AGENT at Old National Bank

2011-08-27 06:02:42

Location: Indiana
URL: http://oldnationalbancorp.contacthr.com/21061898

Description:

Old National Insurance, a subsidiary of Old National Bank, is seeking a Customer Service Agent (CSA) in our Terre Haute office. Old National is the largest independent retail insurance agency headquartered in Indiana and is one of the top 100 insurance brokers in the U.S.

The CSA is responsible for providing assistance to Producers in the handling and processing of new and renewal Commercial Lines accounts. In addition, the CSA with provide in-house customer service to clients as assigned and requested.

The position specifically entails: coordinating expirations with Producer(s) and obtaining renewal and/or new business information, assisting in marketing of new and renewal business, determining premiums, preparing presentation packets and maintaining underwriting and marketing information by carrier, checking new and renewal policies for accuracy in rating, typing, coverages, signatures, and inputting these transactions to generate billing invoices, ensuring that items are delivered and/or mailed to client, ensuring that all electronic files are complete and up-to-date, receiving phone calls from clients and companies regarding insurance, claims, or administrative problems, and compiling with the request and/or refer to the Producer(s) when necessary.

The ideal candidate will have: – High school graduate or equivalent. College degree preferred. – 3 – 5 Years of Commercial Insurance Experience required. – Thorough understanding of Commercial Lines underwriting, coverages and risk analysis. – A current Indiana Property & Casualty insurance license is required (or ability to obtain within 90 days of hire date) – Excellent written and verbal communication skills. – Proficiency with Microsoft products. – Previous Agency Management systems experience a plus, Vertafore/ Sagitta preferred. – Previous Document Imaging systems experience a plus, Vertafore/ImageRight preferred. – Must be detail oriented, excel in a fast-paced environment, able to meet deadlines, work with a sense of urgency and have excellent customer service skills.

Diversity….Our differences enhance business performance

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://oldnationalbancorp.contacthr.com/21061898

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[Full-time] Sr Data Analyst at NCCI

2011-08-12 23:40:44

Location: Florida
URL: http://ncci.contacthr.com/20886750

Description:

At NCCI Holdings, Inc., we realize our greatest asset is our team of more than 900 professionals working together every day to make our company the leading provider of workers compensation insurance data and research information. Read on to learn about the requirements for this opening.

Job Purpose:
The key purpose of this position is to provide support to the data providers and to perform independent analysis of the provider’s data to proactively identify and resolve data issues impacting NCCI’s data providers and NCCI products and services.

Job Duties:
Provide level 2 data/technical support to Medical Data Submitters, independently resolving issues to allow for timely and quality data.
Review and validate medical data for adequate completeness and quality. Proactively work with data submitters to resolve issues.
Provide SME and/or testing capacity system projects, QMS initiatives, operational reviews, and process improvements.
Certify medical data submitters to report data and provide assistance to data providers in being approved.

Required Education, Experience and Skills:
Undergraduate degree preferred or equivalent work experience
Minimum of 3 years in an analytical role – preferably in a medical or insurance related enterprise
Minimum of 3 years in a data operations or data management environment
Understanding of insurance data elements
Extensive customer interaction – working with staff and management at varying levels and knowledgebase
A general understanding of NCCI customers and customer processes
A general understanding of NCCI data types, data standards, and how data is used by NCCI
Knowledge of customers and customer processes for their specific functional area
Detailed knowledge of business functions and systems flows used in the functional area – including comprehension of complex issues, changes and resolutions
Understanding the use of metrics, trends, and work monitoring to ensure completion of timely and quality work in functional area
Knowledge of NCCI data as required by the role; preferred
Key words: insurance, data analyst, data analysis, data management, medical data, insurance data, data types

As key contributors to our success, our team members enjoy working in a casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and a superior benefits package.

We require a drug screen and background check.

EEO/Smoke Free environment

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://ncci.contacthr.com/20886750

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[Full-time] Data Analyst at NCCI

2011-08-10 06:56:19

Location: Florida
URL: http://ncci.contacthr.com/20830125

Description:

Job Purpose:
The key purpose of this position is to perform independent analytical research to identify and resolve data issues impacting NCCI’s data providers and NCCI products and services. Additionally, provide solutions to resolve and identify new data quality issues.

Major Duties:
• Identify and/or resolve customer data issues and assist data providers in the resolution of these issues.
• Testing and systems support including researching issues to determine if NCCI systems issues are contributing to the root cause; includes creation of test plans.
• Preparation of requirements to address systems changes or system monitoring.
• Process review and improvement.

Required Education, Experience and Skills:
• Undergraduate degree preferred or equivalent work experience.
• Two (2) years in an analytical role, preferably in a service-oriented and/or insurance related enterprise.
• Solid analytical skills and attention to detail.
• Experience in an inbound or outbound customer support environment owning a variety of process and or system inquiries simultaneously
• Outbound call experience (making proactive calls to customers to help them understand or correct data)
• Proficient computer skills, including MS Word and Excel
• Strong verbal and written communication skills

Preferred Education, Experience and Skills:
• Adept at using NCCI’s data reporting tools needed to perform role and providing training and assistance to customers to use these tools to meet their data reporting obligations, preferred
• Knowledge of NCCI data (Policy, Units, Financial Data, Medical Data) as required by the role, preferred Related key words: data, data analysis, data reporting, data research

As key contributors to our success, our team members enjoy working in a business casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and a superior benefits package.

We require a drug screen and background check.

EEO/Smoke Free environment

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://ncci.contacthr.com/20830125

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[Full-time] SERVICE REP I, EMPLOYEE BENEFITS at Old National Bank

2011-08-10 05:04:35

Location: Indiana
URL: http://oldnationalbancorp.contacthr.com/20831555

Description:

The CSA is responsible for providing assistance to Producers in the handling and processing of new and renewal Employee Benefit accounts. In addition, the CSA will provide in-house customer service to clients as assigned and requested.

Specific Responsibilities: – Coordinating expirations with Producer(s) and obtaining renewal and/or new business information. – Assisting in marketing of new and renewal business. – Determining premiums. – Preparing presentation packets and maintaining marketing information by carrier. – Checking new and renewal policies for accuracy in rating, typing, coverages, signatures, and inputting these transactions into Agency Management System. – Ensuring that items are delivered and/or mailed to client. – Ensuring that all electronic files are complete and up-to-date. – Receiving phone calls from clients and companies regarding insurance, claims, or administrative problems.

Qualifications: – 3 – 5 years Employee Benefits/Life & Health Insurance experience required. – Thorough understanding of Employee Benefits underwriting and coverage analysis. – A current Indiana Life & Health insurance license is required. – Excellent written and verbal communication skills. – Proficiency with Microsoft products. – Previous Agency Management systems experience a plus, Vertafore/BenefitPoint preferred. – Previous Document Imaging systems experience a plus, Vertafore/ImageRight preferred. – Must be detail oriented, excel in a fast-paced environment, able to meet deadlines, work with a sense of urgency and have excellent customer service skills.

Diversity…Our differences enhance business performance

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://oldnationalbancorp.contacthr.com/20831555

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