Mainframe IT Technical Analyst - COBOL Expertise Needed at Chubb Insurance / 4 Insurance Jobs

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Mainframe IT Technical Analyst - COBOL Expertise Needed

For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.

Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.

The Enterprise Infrastructure Support & Services Team has an opening for a mainframe Technical Analyst. This position will support Chubb’s mainframe applications by installing tools, upgrading products and providing technical support. This person will act as a technical liaison between developers and the outsourcing staff to help plan and manage upgrades to core mainframe technologies. This person will also diagnose problems and look for opportunities to improve system efficiencies.

The position roles and responsibilities, include but are not limited to:
• Provide technical support for troubleshooting problems
• Participate in hardware and software upgrades and installs impacting assigned services/environments
• Plan and implement changes to improve service and/or the environment
• Respond to customer inquiries regarding technical support in assigned areas; respond to outages as a priority
• Work with Application Areas to implement new applications into the environments.
• Work with the Infrastructure Outsourcer to help ensure quality and on-time delivery of mainframe services.
• Work closely with the Project Management Office to drive the successful implementation of technology investments.
• Participate in project management practices that support the development life cycle including project plans, project proposal documents, project status communication, change management, etc.
• Schedule and participate in regular and follow-up meetings with account vendor.
• Ensure that IT investments are optimized, are aligned with business strategy, and deliver value within acceptable boundaries.

TECHNICAL EXPERIENCE:
• FILEAID/MVS
• FILEAID/DB2,
• XPEDITER/TSO
• PANVALET
• TELON
• OUTBOUND
• COBOL
• EDGE PORTFOLIO ANALYZER
• MAINFRAME EXPRESS
• ACL
• TMF
• TOT

Experience with the following technologies a plus:
• CICS
• DB2
• IMS
• MQ Series
• z/OS

KNOWLEDGE, SKILLS AND ABILITIES:
• Strong customer service skills and the ability to meet critical deadlines and deliverables.
• Ability to change gears quickly in response to system problems and customer requests.
• Strong interpersonal skills, the ability to influence and collaborate with individuals of different backgrounds and views both inside and outside the Chubb family and environment.
• Desire to work with software vendors in installation and problem resolution.
• Creativity and resourcefulness to deal with new and complex challenges presented by changing business needs and increasingly sophisticated technology.
• Strong oral and written communication skills.
• Responsiveness to service needs and operational demands.
• Ability to work independently with customer groups at all levels within the organization and learn new skills and technology.
• Background or understanding of programming and its functions.
• Expertise in JCL, CLISTS, VSAM and flat files, PDS library structure.
• Familiarity with COBOL compiles and link options, DB2, SQL, CICS, and IMS.
• Working knowledge of Chubb’s mainframe business applications and mainframe
system configuration and environment required.

Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.

Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.

All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7586.

http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=7586&CurrentPage=2

Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.

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