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Benefit Processor (Contract position)
at Aon in North Carolina
Aon Corporation is committed to reshaping the workplace of the future through benefits, talent management and rewards strategies and solutions. Aon Consulting is the consulting arm of Aon Corporation, (NYSE: AOC), a holding company that is comprised of a family of consulting, insurance brokerage, and insurance underwriting subsidiaries. Aon Consulting Worldwide has revenues that exceed US$1.3 billion.
Aon Consulting ("Aon") is one of the leading integrated human capital consulting and outsourcing firms in the U.S. and globally. With revenues in the US of $600 million and over 2,800 professionals in 55 offices across the country, Aon Consulting U.S. collaborates with 7,200 colleagues across 117 offices in 22 countries to link people strategies with business strategies to enable clients toward excellence in performance in the areas of Retirement Strategies, Health Strategies, Employee Benefits Outsourcing and Human Capital.
Employee Benefits Outsourcing
Over the last three decades, Aon has created a distinctive employee benefits outsourcing solution for middle market clients ranging 2,500-30,000+ employees. Aon has truly blended a client-focused, consultative approach to outsourcing with administrative best-practices to deliver flexible, proven solutions to meet the unique requirements of the middle market. Aon continues to invest heavily in the technology, processes, and people solutions required to meet the continuously evolving needs of their clients.
Employee Benefit Outsourcing at Aon includes:
Health & Welfare Administration
Defined Benefit Administration
Flexible Spending Account Administration
COBRA Administration
We currently have a contract opportunity for a Benefit Processor in our Winston Salem, NC. office. This position will support Aon Consulting's Employee Benefit Outsourcing group and is expected to last approximately 6 months.
POSITION SUMMARY
Applies subject matter knowledge to resolve issues in the area of benefit inquiries utilizing Aon’s EBO online toolset. Answers questions and provides guidance on benefits related issues to ensure proper handling of inquiries and documentation. Performs EBO/HW processing, verification, and documentation in accordance with team procedures. Follows policy and responds to all cases related to benefit services specific area of responsibility (employee benefit plans, Employment Process Outsourcing– staffing/HR guidelines and/or legislation).
MAJOR DUTIES
Follows policy guidelines for handling written correspondence or inquiries involving benefits related services. Interfaces with internal and external contacts to facilitate completion of work.
Reviews and understands benefit plan rules using information from a variety of sources (i.e. systems, reference materials, clients, etc.)
Interfaces with internal team members in determining the appropriate handling of sensitive claims.
Prepares written response to customer inquiries and documents interactions
Researches policies and precedents to respond to inquiries from executive correspondence group.
Follows new and existing guidelines for benefit processors
Processes, verifies, and documents incoming and outgoing computer files and reports as outlined in a processing calendar.
Monitors, updates and verifies processing calendar/checklists. Alerts team members to any exceptions
Resolve edit reports for outbound carrier files sent to vendors.
COMPETENCIES
Benefit Processor - 1 - 3 years experience preferred - Knowledge of call center/client policies and procedures – Demonstrated skill with Microsoft products/tools and general computer skills. Health & Welfare knowledge a plus.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com.
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://aon.contacthr.com/15795133
Aon Consulting ("Aon") is one of the leading integrated human capital consulting and outsourcing firms in the U.S. and globally. With revenues in the US of $600 million and over 2,800 professionals in 55 offices across the country, Aon Consulting U.S. collaborates with 7,200 colleagues across 117 offices in 22 countries to link people strategies with business strategies to enable clients toward excellence in performance in the areas of Retirement Strategies, Health Strategies, Employee Benefits Outsourcing and Human Capital.
Employee Benefits Outsourcing
Over the last three decades, Aon has created a distinctive employee benefits outsourcing solution for middle market clients ranging 2,500-30,000+ employees. Aon has truly blended a client-focused, consultative approach to outsourcing with administrative best-practices to deliver flexible, proven solutions to meet the unique requirements of the middle market. Aon continues to invest heavily in the technology, processes, and people solutions required to meet the continuously evolving needs of their clients.
Employee Benefit Outsourcing at Aon includes:
Health & Welfare Administration
Defined Benefit Administration
Flexible Spending Account Administration
COBRA Administration
We currently have a contract opportunity for a Benefit Processor in our Winston Salem, NC. office. This position will support Aon Consulting's Employee Benefit Outsourcing group and is expected to last approximately 6 months.
POSITION SUMMARY
Applies subject matter knowledge to resolve issues in the area of benefit inquiries utilizing Aon’s EBO online toolset. Answers questions and provides guidance on benefits related issues to ensure proper handling of inquiries and documentation. Performs EBO/HW processing, verification, and documentation in accordance with team procedures. Follows policy and responds to all cases related to benefit services specific area of responsibility (employee benefit plans, Employment Process Outsourcing– staffing/HR guidelines and/or legislation).
MAJOR DUTIES
Follows policy guidelines for handling written correspondence or inquiries involving benefits related services. Interfaces with internal and external contacts to facilitate completion of work.
Reviews and understands benefit plan rules using information from a variety of sources (i.e. systems, reference materials, clients, etc.)
Interfaces with internal team members in determining the appropriate handling of sensitive claims.
Prepares written response to customer inquiries and documents interactions
Researches policies and precedents to respond to inquiries from executive correspondence group.
Follows new and existing guidelines for benefit processors
Processes, verifies, and documents incoming and outgoing computer files and reports as outlined in a processing calendar.
Monitors, updates and verifies processing calendar/checklists. Alerts team members to any exceptions
Resolve edit reports for outbound carrier files sent to vendors.
COMPETENCIES
Benefit Processor - 1 - 3 years experience preferred - Knowledge of call center/client policies and procedures – Demonstrated skill with Microsoft products/tools and general computer skills. Health & Welfare knowledge a plus.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com.
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://aon.contacthr.com/15795133
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Published on Apr 22, 2010
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Viewed: 289 times
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