This job ad has been posted over 60 days ago...
1
applicant
Claims Account Manager
at Chubb Insurance in Massachusetts
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies”. Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking an Account Manager for the Westborough, MA office.
This position reports directly to the Regional Claim and Marketing Manager. They participate in or directly manage the acquisition, maintenance and renewal of Risk Management accounts. They will serve as a Claim Account Manager to determine, develop and deliver agreed upon claim and Risk Management Information Systems service to clients and brokers in a timely and professional manner.
Other job duties include, but are not limited to, the following:
• Foster and manage relationships between Chubb Services claim operation and clients, brokers and Chubb Claims and Underwriting partners.
• Develops sales proposals that present Chubb Services competitive advantages.
• Participates in sales presentations to potential clients and negotiates fees, services and all other contractual terms & conditions of sold services.
• Responsible for timely execution of client service contracts and resolution of contract, billing and funding related issues.
• Manages all aspects of client claim file review and stewardship meetings.
• Determine claims and reporting preferences, options and infrastructure to provide the most efficient delivery of service.
• Establish, monitor and maintain data integrity, especially with claims coding.
• Determine and implement the Risk Management Information System needs for client, broker and insurance carrier.
• Determine, establish and maintain electronic Claim Handling Instructions.
• Monitor claim activity for existing clients for adherence to established protocols.
• Work closely with management on the delivery of claim service to meet client expectations.
• Effectively communicate with all internal/external customers.
Job Competencies and Technical Skills include:
• Candidates should have a minimum of 7 years insurance claims experience as well as third party administrator (TPA) industry experience.
• This position requires demonstrated knowledge and skill in leadership, teamwork, collaboration, problem solving and communication.
• Apply strategic, proactive and innovative skills to develop creative solutions and resolve problems to achieve desired business results.
• Advanced relationship management skills with internal staff and external partners are required demonstrated ability to utilize Risk Management Information Systems to develop and deliver financial and statistical trending analysis to clients.
• Requires thorough knowledge of or proficiency in all technical and service areas of Casualty and, Workers’ Compensation claims.
• Position requires effective communication with a wide spectrum of people both internally and externally.
• Must have experience handling and managing claim service delivery to large national accounts and should be familiar with Alternative Risk Transfer mechanisms and unbundled claim programs.
• Position requires demonstrated competency in the use of Microsoft products including; PowerPoint, word and excel.
• Strong negotiation and presentation skills along with excellent written and verbal communication skills are required.
• Knowledge of Chubb Services and Chubb & Son claim systems and Chubb Services’ claim Best Practices is preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7561.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=7561&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies”. Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking an Account Manager for the Westborough, MA office.
This position reports directly to the Regional Claim and Marketing Manager. They participate in or directly manage the acquisition, maintenance and renewal of Risk Management accounts. They will serve as a Claim Account Manager to determine, develop and deliver agreed upon claim and Risk Management Information Systems service to clients and brokers in a timely and professional manner.
Other job duties include, but are not limited to, the following:
• Foster and manage relationships between Chubb Services claim operation and clients, brokers and Chubb Claims and Underwriting partners.
• Develops sales proposals that present Chubb Services competitive advantages.
• Participates in sales presentations to potential clients and negotiates fees, services and all other contractual terms & conditions of sold services.
• Responsible for timely execution of client service contracts and resolution of contract, billing and funding related issues.
• Manages all aspects of client claim file review and stewardship meetings.
• Determine claims and reporting preferences, options and infrastructure to provide the most efficient delivery of service.
• Establish, monitor and maintain data integrity, especially with claims coding.
• Determine and implement the Risk Management Information System needs for client, broker and insurance carrier.
• Determine, establish and maintain electronic Claim Handling Instructions.
• Monitor claim activity for existing clients for adherence to established protocols.
• Work closely with management on the delivery of claim service to meet client expectations.
• Effectively communicate with all internal/external customers.
Job Competencies and Technical Skills include:
• Candidates should have a minimum of 7 years insurance claims experience as well as third party administrator (TPA) industry experience.
• This position requires demonstrated knowledge and skill in leadership, teamwork, collaboration, problem solving and communication.
• Apply strategic, proactive and innovative skills to develop creative solutions and resolve problems to achieve desired business results.
• Advanced relationship management skills with internal staff and external partners are required demonstrated ability to utilize Risk Management Information Systems to develop and deliver financial and statistical trending analysis to clients.
• Requires thorough knowledge of or proficiency in all technical and service areas of Casualty and, Workers’ Compensation claims.
• Position requires effective communication with a wide spectrum of people both internally and externally.
• Must have experience handling and managing claim service delivery to large national accounts and should be familiar with Alternative Risk Transfer mechanisms and unbundled claim programs.
• Position requires demonstrated competency in the use of Microsoft products including; PowerPoint, word and excel.
• Strong negotiation and presentation skills along with excellent written and verbal communication skills are required.
• Knowledge of Chubb Services and Chubb & Son claim systems and Chubb Services’ claim Best Practices is preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7561.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=7561&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
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Published on Apr 09, 2010
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