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Full-time Senior Casualty Claim Examiner - Skilled with Complex Claims

at Chubb in Connecticut

For nearly 130 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,100 employees. The Chubb Corporation reported $50 billion in assets and $13 billion in revenues in 2010. According to Fortune magazine, Chubb is the 185th largest U.S.-based Corporation. Forbes listed Chubb as one of America’s 100 Most Trustworthy Companies.

We have emerged as a leader in the insurance industry not only on the basis of our size or our longevity. We consistently strive to build lasting relationships with our customers and 8,500 independent agents and brokers, and we aim to be the best at what we do by delivering unparalleled service and innovative, scalable.

Chubb is currently seeking a skilled Casualty Claim Examiner to join our team in New Haven, CT.

Position Responsibilities:
• Manage claims across multiple jurisdictions
• Analyze and address coverage issues timely and accurately under multiple policy contracts.
• Use knowledge of claim investigations, litigation, insurance contracts and industry trends to make appropriate reserve recommendations on cases.
• Promptly and properly develop the facts of a claim through a comprehensive investigation, accurate fact based documentation and prompt contact with all knowledgeable parties.
• Maintain well documented and articulate file notes able to be read and understood by not only claims but also underwriters, agents and customers.
• Evaluate complex damages, liability exposures as well as set accurate and timely reserves.
• Direct and control the litigation management process and expenses.
• Proactively manage a claim inventory and effectively negotiate cases to an acceptable resolution under moderate supervision.
• Present cases and regularly share expertise through the claim committee process as well as customer claim review meetings.
• Collaborate and interact with peers and all business units in support of strong team results.
• Recognize potential fraud and third party contribution issues and handle as appropriate.
• Knowledge of Life Science and EPL exposures is a positive.
• Adhere to all statutory regulations and Unfair Claims Practices Acts

Knowledge, skills and abilities:
• Articulate in both written and oral communication
• Advanced knowledge of computer systems to include Microsoft office package; word, excel PowerPoint.
• Demonstrated ability to deliver high caliber customer claim service
• Advanced listening and negotiation skills
• Advanced presentation skills
• Advanced knowledge of litigation processes
• Advanced knowledge and attention to detail in insurance coverage and contracts, in investigating moderate to severe complex claims, as well as setting timely and accurate reserves
• Knowledge and application of Best Practices
• Advanced in organizational skills to manage own claim inventory under moderate supervision
• The ability to develop and maintain strong business relationships with a wide spectrum of people internally and externally.
• Regularly shares expertise and provides constructive feedback in a team environment.
• Must obtain and maintain necessary licenses in all New England States.
• CPCU and/or AEI designation a plus
• Some travel may be required

Education and Experience:
• Bachelor's degree or equivalent experience preferred
• Candidate must have a minimum of 3 years of experience in Claim handling

Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc. magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.

Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at

All interested applicants must apply online at Reference Requisition number 10170.

Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.

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Published on Jan 31, 2012
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