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Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

Summary of Role:
Provide assignment support for Central Management Services for open/pending assignments by contacting clients and/or contractors, and updating various mediums according to procedures and program requirements

Responsibilities:
Review daily reports for outstanding assignments
Contact clients daily to provide status regarding mitigation assignments
Contact contractors for file status (site inspection, estimate upload, etc.) as necessary
Record status and file activity utilizing specific computer applications
Assist clients with customer service inquiries
Perform miscellaneous projects as assigned
Upholds the Crawford Code of Business Conduct at all times

Education:
High School Diploma and at least 2 years customer service and/or administrative/clerical experience

Knowledge and Skills:
Ability to work and communicate with others, both orally and in writing
Basic understanding of insurance terms, principles, concepts and practices a plus
Ability to use computer programs and the internet
Ability to learn specific computer applications
Basic data entry

Experience:
Demonstrated experience in customer service, administrative/clerical skills

Decision Making/Interaction:
Frequent interaction with internal and external customers and other department personnel primarily to exchange information to solve problems
Ability to adapt to a changing environment as programs/procedures change

In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 location in 63 countries
On-going training opportunities through every stage of your career

Strong benefits package including health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://broadspire.contacthr.com/15658514

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Published on Apr 07, 2010
Viewed: 196 times