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Claim Technical Assistant II
at Chubb Insurance in Warren, NJ
For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
This position reports to the WW CBC Manager. The position supports the WW CBC Manager or multiple CBCs for specific tasks. The CBC TA II performs high level CBC support functions, utilizing both routine and unique workflows and procedures. Has the ability to take direction and then act independently; has strong organizational skills; and, a deep knowledge of spreadsheet applications, MIS applications, RMIS applications and the Chubb workstations.
Responsibilities:
•Assist the WW CBC Manager in receiving and responding to Insured, TPA, Broker and Underwriter claim inquires by phone, mail, fax and email
•Monitors and distributes CBC travel expense budget, coordinating with field CBC''s and auditors
•Maintains a calendar, prepares and files information for TPA Compliance filings:
-Determines claims compliance parameters
-Distributes e-mail requests to TPA''s and monitors/follows up on due dates for completed information returns and files with state
-QA''s claim compliance consistency and accuracy
-Coordinates and participates in claim review conference calls.
•Creation and distribution of customized reports, LHA or Dimensions, ClaimPath, MIS and CBC Database
•Monitor of working fund log for compliance; follow up with CBC for non compliant TPA''s.
•Due Diligence:
-Sends RFI to TPA
-Distributes response to appropriate business partner review
-Monitors progress of Due Diligence response
-Follows up with TPA or business partners for Due Diligence documents
•Maintain excel spreadsheet of shadow log
•Tracks Assumed Reinsurance, A & H business internationally
•Contract Execution:
-Complete partner contract according to CBC instructions
-Prints contracts and cover letters
-Send contract to TPA after WW CBC Manager execution
-On-going communication to CBC; follow up with TPA contact for execution
•Updates accounts in the CBC database at renewal with new premium / program structure.
•Maintains marketing material inventory as requested by the Zone CBC or CBC.
•Assist WW CBC with timely execution of strategic TPA implementation plan
•Assist WW CBC Manager in preparation of Regional CBC marketing initiatives
•Create Powerpoint presentations or other presentations in conjunction with WW CBC Manager
•Register accounts and maintain the TPA log on the CBC website, including monitoring 674 information.
•Responsible for entry/oversight of entry in TARA application
•Assist in managing WW CBC Manager calendar, coordinates meetings with business partners and external customers
•Assist in T&E expense and travel arrangements
Knowledge, skills and abilities:
•Clear, concise communication skills with both internal and external partners
•Collaboration skills with all various internal resources
•Self - starter that can take limited direction and accomplish tasks independently.
•Good listening skills, inquisitive, and willing to ask specific questions to narrow the focus for information need or action.
•Able to converse freely and in an informed matter with customer on account issues.
•Systems knowledge (CUW, ClaimVision, RMIS, dimensions, LHA) as well as demonstrated skills in Word, Excel, and Powerpoint.
•Strong skills in applying creative solutions to overcome roadblocks to resolve routine issues.
•Proven organizational skills.
•Ability to multi-task, desire to be challenged and willingness to take on or participate in special projects.
•Attention to detail to review data and correspondence for accuracy.
•Serve as a coach to CBC TA I within their specific territory of a zone.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9684.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9684&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
This position reports to the WW CBC Manager. The position supports the WW CBC Manager or multiple CBCs for specific tasks. The CBC TA II performs high level CBC support functions, utilizing both routine and unique workflows and procedures. Has the ability to take direction and then act independently; has strong organizational skills; and, a deep knowledge of spreadsheet applications, MIS applications, RMIS applications and the Chubb workstations.
Responsibilities:
•Assist the WW CBC Manager in receiving and responding to Insured, TPA, Broker and Underwriter claim inquires by phone, mail, fax and email
•Monitors and distributes CBC travel expense budget, coordinating with field CBC''s and auditors
•Maintains a calendar, prepares and files information for TPA Compliance filings:
-Determines claims compliance parameters
-Distributes e-mail requests to TPA''s and monitors/follows up on due dates for completed information returns and files with state
-QA''s claim compliance consistency and accuracy
-Coordinates and participates in claim review conference calls.
•Creation and distribution of customized reports, LHA or Dimensions, ClaimPath, MIS and CBC Database
•Monitor of working fund log for compliance; follow up with CBC for non compliant TPA''s.
•Due Diligence:
-Sends RFI to TPA
-Distributes response to appropriate business partner review
-Monitors progress of Due Diligence response
-Follows up with TPA or business partners for Due Diligence documents
•Maintain excel spreadsheet of shadow log
•Tracks Assumed Reinsurance, A & H business internationally
•Contract Execution:
-Complete partner contract according to CBC instructions
-Prints contracts and cover letters
-Send contract to TPA after WW CBC Manager execution
-On-going communication to CBC; follow up with TPA contact for execution
•Updates accounts in the CBC database at renewal with new premium / program structure.
•Maintains marketing material inventory as requested by the Zone CBC or CBC.
•Assist WW CBC with timely execution of strategic TPA implementation plan
•Assist WW CBC Manager in preparation of Regional CBC marketing initiatives
•Create Powerpoint presentations or other presentations in conjunction with WW CBC Manager
•Register accounts and maintain the TPA log on the CBC website, including monitoring 674 information.
•Responsible for entry/oversight of entry in TARA application
•Assist in managing WW CBC Manager calendar, coordinates meetings with business partners and external customers
•Assist in T&E expense and travel arrangements
Knowledge, skills and abilities:
•Clear, concise communication skills with both internal and external partners
•Collaboration skills with all various internal resources
•Self - starter that can take limited direction and accomplish tasks independently.
•Good listening skills, inquisitive, and willing to ask specific questions to narrow the focus for information need or action.
•Able to converse freely and in an informed matter with customer on account issues.
•Systems knowledge (CUW, ClaimVision, RMIS, dimensions, LHA) as well as demonstrated skills in Word, Excel, and Powerpoint.
•Strong skills in applying creative solutions to overcome roadblocks to resolve routine issues.
•Proven organizational skills.
•Ability to multi-task, desire to be challenged and willingness to take on or participate in special projects.
•Attention to detail to review data and correspondence for accuracy.
•Serve as a coach to CBC TA I within their specific territory of a zone.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9684.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9684&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
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Published on Aug 30, 2011
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