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Disability Benefits Liaison
at Sedgwick CMS in California
Disability Benefits Liaison
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE: To coordinate activities of absence programs for specific client; to assist/support Benefits Program Manager; to implement customer surveys; to assist in client training and benefits fairs; and to prepare reports for program administration.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs.
- Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program.
- Assists manager in evaluating results of absence programs and best practice in absence administration; assists in assessing effectiveness of absence plan administration, communication and documentation; assists in development of management reports; assists in preparation of reports assessing financial impact of program administration.
- Maintains records and files pertinent to absence programs.
- Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes.
- Works with appropriate stakeholders for client and Company to ensure continuous performance and process improvement.
- Maintains knowledge of legal requirements and best practices relevant to absence programs and administration.
- Works with Practice Leader to update and maintain absence program procedures relating to administration, compliance requirements, audits of leaves; employee handbook and other program-related documents.
- Assists with client training and development of communications; assists in administration of benefits fairs as needed.
- Assists client in reviewing and requesting approvals from Company operations team to conduct Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs).
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports organization's quality program(s).
- Travels as needed.
QUALIFICATIONS
Education & Licensing
- Bachelor degree or equivalent preferred.
Experience
- Five (5) years absence management experience required. Demonstrated progressive responsibilities strongly preferred. Project management, office operations management, disability/absence management, insurance-related and/or statistical analysis experience preferred. AS/AA degree may substitute for one (1) year of experience; BS/BA degree may substitute for two (2) years of experience; MS/MA degree may substitute for three (3) years of experience.
Skills & Knowledge
- Knowledge of legal requirements and best practices relevant to absence programs and administration
- Excellent oral and written communication, including presentation skills
- Analytical and interpretive skills
- Strong organizational skills
- Negotiation skills
- Good interpersonal skills
- Self motivated with ability to work independently
- Ability to work in a team environment
- PC literate, including Microsoft Office products
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/21056517
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE: To coordinate activities of absence programs for specific client; to assist/support Benefits Program Manager; to implement customer surveys; to assist in client training and benefits fairs; and to prepare reports for program administration.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs.
- Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program.
- Assists manager in evaluating results of absence programs and best practice in absence administration; assists in assessing effectiveness of absence plan administration, communication and documentation; assists in development of management reports; assists in preparation of reports assessing financial impact of program administration.
- Maintains records and files pertinent to absence programs.
- Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes.
- Works with appropriate stakeholders for client and Company to ensure continuous performance and process improvement.
- Maintains knowledge of legal requirements and best practices relevant to absence programs and administration.
- Works with Practice Leader to update and maintain absence program procedures relating to administration, compliance requirements, audits of leaves; employee handbook and other program-related documents.
- Assists with client training and development of communications; assists in administration of benefits fairs as needed.
- Assists client in reviewing and requesting approvals from Company operations team to conduct Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs).
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports organization's quality program(s).
- Travels as needed.
QUALIFICATIONS
Education & Licensing
- Bachelor degree or equivalent preferred.
Experience
- Five (5) years absence management experience required. Demonstrated progressive responsibilities strongly preferred. Project management, office operations management, disability/absence management, insurance-related and/or statistical analysis experience preferred. AS/AA degree may substitute for one (1) year of experience; BS/BA degree may substitute for two (2) years of experience; MS/MA degree may substitute for three (3) years of experience.
Skills & Knowledge
- Knowledge of legal requirements and best practices relevant to absence programs and administration
- Excellent oral and written communication, including presentation skills
- Analytical and interpretive skills
- Strong organizational skills
- Negotiation skills
- Good interpersonal skills
- Self motivated with ability to work independently
- Ability to work in a team environment
- PC literate, including Microsoft Office products
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/21056517
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Published on Aug 27, 2011
Viewed: 228 times
Viewed: 228 times
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