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Receptionist & Underwriting Associate – Must be Professional, Outgoing and Have Strong Organizationa
at Chubb Insurance in Chicago, IL
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking a Receptionist/Underwriting Service Associate for the Chicago, IL office.
Position Description:
Reception-This Position has primary responsibility for the Chicago Branch main reception desk.
Responsibilities of this position include:
• Greeting incoming visitors
• Oversight of 7 line switchboard; greeting / routing incoming callers
• Maintenance of specific administrative support functions: Welcome Board, vendor coordination, phone listings, visitor database, and miscellaneous projects.
Underwriting Service Associate-In conjunction with receptionist duties, the position also supports services for the Chicago Branch Services Core. The Operations Services Department (OSD) created Branch Services cores to support field Underwriters and Underwriting associates. These cores are driven at leveraging the benefits of coring high volume tasks and maximizing the use of technology. This position is part of this Branch Services core located in Chicago.
Responsibilities of this position include:
• CCI and CSI New Line Submission & Prospect Entry Processing including: 1) Reviews incoming submissions to determine correct service branch and customer group, 2) Performs OFAC Clearance, 3) Indexes all supporting documentation in the underwriting file, 4) Completes entry with the appropriate name clearance system and indexes all supporting documentation in the underwriting file, 5) Enters Prospects according to business rules and 6) Generates correspondence associated with new line submissions per Corporate Rules
• CCI Endorsement Triage Processing
• Branch Service Requests which includes: 1) CCI: BORs, Flood Maps, Elias, Loss Runs, OFAC Research, ATD Inspections, 2) Loss Control Surveys, Prospect Entry/Close Outs, and 3) CSI: Submission & Prospect Entry/Close Outs
Knowledge, skills and abilities:
The individual in this position must have strong communication, multi-tasking, and
organizational skills. In addition, the individual must demonstrate the following competencies and behaviors:
• Effectively organizes work to meet business objectives.
• Demonstrates timely responsiveness to customer requests.
• Understands customer needs and acts on them.
• Listens carefully and attentively.
• Asks questions to clarify expectations and issues.
• Communicates in a clear, concise, professional manner
• Demonstrates a basic understanding of business unit objectives.
• Familiar with basic workflows and procedures.
• Understands customer service targets.
• Knowledge of underwriting principles, underwriting information, policy coverages and key endorsements.
• Basic understanding of financial concepts and terminology.
• Developing proficiency in applicable technology and processing tools.
• Proficiency in Word and Excel.
• Demonstrates teamwork by sharing knowledge and information with others.
• Displays a willingness to help and learn from other team members.
Education and Experience:
• High School diploma or equivalent.
• Previous experience in similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9506.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9506&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking a Receptionist/Underwriting Service Associate for the Chicago, IL office.
Position Description:
Reception-This Position has primary responsibility for the Chicago Branch main reception desk.
Responsibilities of this position include:
• Greeting incoming visitors
• Oversight of 7 line switchboard; greeting / routing incoming callers
• Maintenance of specific administrative support functions: Welcome Board, vendor coordination, phone listings, visitor database, and miscellaneous projects.
Underwriting Service Associate-In conjunction with receptionist duties, the position also supports services for the Chicago Branch Services Core. The Operations Services Department (OSD) created Branch Services cores to support field Underwriters and Underwriting associates. These cores are driven at leveraging the benefits of coring high volume tasks and maximizing the use of technology. This position is part of this Branch Services core located in Chicago.
Responsibilities of this position include:
• CCI and CSI New Line Submission & Prospect Entry Processing including: 1) Reviews incoming submissions to determine correct service branch and customer group, 2) Performs OFAC Clearance, 3) Indexes all supporting documentation in the underwriting file, 4) Completes entry with the appropriate name clearance system and indexes all supporting documentation in the underwriting file, 5) Enters Prospects according to business rules and 6) Generates correspondence associated with new line submissions per Corporate Rules
• CCI Endorsement Triage Processing
• Branch Service Requests which includes: 1) CCI: BORs, Flood Maps, Elias, Loss Runs, OFAC Research, ATD Inspections, 2) Loss Control Surveys, Prospect Entry/Close Outs, and 3) CSI: Submission & Prospect Entry/Close Outs
Knowledge, skills and abilities:
The individual in this position must have strong communication, multi-tasking, and
organizational skills. In addition, the individual must demonstrate the following competencies and behaviors:
• Effectively organizes work to meet business objectives.
• Demonstrates timely responsiveness to customer requests.
• Understands customer needs and acts on them.
• Listens carefully and attentively.
• Asks questions to clarify expectations and issues.
• Communicates in a clear, concise, professional manner
• Demonstrates a basic understanding of business unit objectives.
• Familiar with basic workflows and procedures.
• Understands customer service targets.
• Knowledge of underwriting principles, underwriting information, policy coverages and key endorsements.
• Basic understanding of financial concepts and terminology.
• Developing proficiency in applicable technology and processing tools.
• Proficiency in Word and Excel.
• Demonstrates teamwork by sharing knowledge and information with others.
• Displays a willingness to help and learn from other team members.
Education and Experience:
• High School diploma or equivalent.
• Previous experience in similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9506.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9506&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
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Published on Aug 16, 2011
Viewed: 1489 times
Viewed: 1489 times
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