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Full-time Customer Service Rep

at Progressive Insurance in Colorado

Customer Service Representative/Inbound Representative

We are seeking smart, outgoing people. Come join our family!

As a Customer Service Rep, you may work with a headset, but it's your mindset that makes you most valuable. You are courageous, respectful, and customer-focused. Join us in redefining what it means to assist people. Use your ability to make real connections with potential clients to help us provide an exceptional customer service experience.

Class Start Schedule: June 7, 2010

Training Schedule: 8:00 AM - 5:00 PM, Monday - Friday
Schedule after Training: 8:15 AM - 5:00 PM, Weekdays, 10:15AM-7:00PM Weekends(Saturday or Sunday required with Wednesday, or Thursday off)

Pay Rate: $13.00/hr- $15.00/hr

If you're comfortable in a highly enthusiastic environment that gives you the chance to talk to people all day long, then becoming a Customer Service / Inbound Rep is the role for you! Providing world class service to our potential clients countrywide, our representatives must possess the following:

- High School diploma or equivalent
- Minimum 2 years of post secondary education or 2 years work experience in a complex customer service environment
- Proven job stability including 1 year with past employer
- Proficient in computer window-based programs with excellent navigational skills
- Excellent communication and customer service skills
- Bilingual: English/Spanish a plus
- One year sales experience, preferred, but not required

We offer..............

- A bonus program based on the company's performance
- Comprehensive benefits (medical, dental, vision, etc)
- Casual dress and a great culture
- On-site clinical care, cafeteria, and fitness center
- Paid training
- Ongoing training and career advancement
- A 401K with a 6% company match

Our people help make us a successful, energetic, forward-moving organization. Time after time, we have turned the insurance industry upside down through our innovative services and use of technology. This is part of why we are continually ranked as one of Business Week's 'Best Places to Launch a Career.' We have a strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values.

Find out what it's like to be a part of this exceptional group of collegial yet competitive individuals. Explore your Progressive side at jobs.progressive.com. Once you complete your profile, you will be able to monitor your status in the hiring process by logging back into your candidate account at any time! A representative from our National Employment Team will be in touch if you are under consideration.

Equal Opportunity Employer, M/F/D/V.


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://progressiveinsurance.contacthr.com/15593491


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Published on Mar 31, 2010
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