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Full-time Claims Adjuster - Bodily Injury

at Progressive Insurance in Massachusetts

Analyzes, and determines the extent of Progressive's liability concerning loss or damages, and attempts to effect settlement with claimants. Corresponds with or interviews medical specialists, agents, police, medical professionals, witnesses, or claimants to compile information. Negotiates injury settlements with claimants and attorneys. Calculates and executes payment of claims. In most cases, the initial investigation has already been completed and the property damage has been resolved.

Knowledge, Skills and Experience:
- Must have demonstrated core competence as a Claims Generalist.
- Ability to quickly build rapport and successfully effect settlements.
- Excellent organization and problem-solving skills.
- Ability to multitask and prioritize.
- Effective team player.
- Strong customer service skills.
- Proficient in basic computer skills.
- Proficient in use of Webtracker, Claimstation and COA.
- Meet the qualification in Progressive's Fleet policy both at time of hire and throughout employment.
- Bachelor's degree or a minimum of 5 years of relevant work experience and/or postsecondary education.

Relevant work experience in a position that developed or required the ability to think critically, solve problems, effectively communicate verbally and in writing, and embrace new challenges. Knowledge of automobile damage and mechanics of injury. Ability to negotiate face to face or over the phone.

Working Conditions:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Individual will work in the office environment and at times be expected to: Lift, bend, stretch, walk, and/or crouch.
- Limited travel will be required to training classes or areas needing additional staffing.
- May have to use personal vehicle to perform job.
- Non-traditional - may work weekends and/or evenings.
- May work more than 40 hours a week.
- Company-provided Cell Phone - during work hours.


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://progressiveinsurance.contacthr.com/15565879


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Published on Mar 26, 2010
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