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Technical Service Rep – Strong ability to multi-task and Prior Insurance Knowledge Needed
at Chubb Insurance in Whitehouse Station, NJ
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based Corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking a Technical Service Rep for the Whitehouse Station, NJ office.
The Technical Services Rep will partner with the Underwriting teams in Chubb Commercial Insurance to serve as the Overseas Underwriter’s, the Affiliate’s and the Producers’ first point of contact for change requests, general service inquires, and endorsements emanating from the automatic renewal process. This position will also be responsible for the underwriting of endorsement requests for the Branch as well as providing support to Branch operational needs.
Daily responsibilities include, but are not limited to:
• Timely adherence to the Automatic Renewal work flow.
• Timely response to producer inquiries relative to Endorsements and the Automatic Renewal process.
• Gather and analyze change requests then complete the endorsement book/issue instructions as necessary.
• Gather and analyze adequate and accurate account specific information to facilitate the non Automatic Renewal endorsement underwriting decision. Refer all non Automatic Renewal endorsement requests to appropriate Underwriter for sign-off and approval.
• Adhere to all jurisdictional compliance documentation standards and ensure all underwriting documentation is complete.
• Provide primary or backup support to ensure branch operational needs are met
• Support the detail functions associated with endorsement triage, loss run activity, submission management, prospects management, work manager activities, MAPS and WIP activities, CUW assignments, BOR processing, OSD Commercial Policy Mailbox oversight and other various Detail Clerk tasks in support of the Branch
• Assist with special projects as requested.
The candidate will be expected to perform job functions with a wide degree of latitude including back up for other detail areas. The ideal candidate will have the following:
• Working knowledge of commercial product lines and familiarity with a variety of the field's workflows and procedures as well as knowledge of the insurance industry.
• Basic knowledge of underwriting principles and policy forms is a plus.
• Excellent verbal and written communication skills as well as mathematical aptitude.
• Ability to learn quickly, prioritize work, and perform within time constraints.
• Strong time and desk management skills will aid the candidate in meeting or exceed the established Automatic renewal business goals.
• Ability to manage multiple tasks and projects while maintaining service standards on their existing workload
• Basic PC navigation skills including knowledge of Windows XP, Lotus Notes, Microsoft Word and Excel, Adobe Acrobat, and the Internet required.
Education & Experience:
• High school diploma or equivalent
• Previous experience in similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9075.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9075&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based Corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking a Technical Service Rep for the Whitehouse Station, NJ office.
The Technical Services Rep will partner with the Underwriting teams in Chubb Commercial Insurance to serve as the Overseas Underwriter’s, the Affiliate’s and the Producers’ first point of contact for change requests, general service inquires, and endorsements emanating from the automatic renewal process. This position will also be responsible for the underwriting of endorsement requests for the Branch as well as providing support to Branch operational needs.
Daily responsibilities include, but are not limited to:
• Timely adherence to the Automatic Renewal work flow.
• Timely response to producer inquiries relative to Endorsements and the Automatic Renewal process.
• Gather and analyze change requests then complete the endorsement book/issue instructions as necessary.
• Gather and analyze adequate and accurate account specific information to facilitate the non Automatic Renewal endorsement underwriting decision. Refer all non Automatic Renewal endorsement requests to appropriate Underwriter for sign-off and approval.
• Adhere to all jurisdictional compliance documentation standards and ensure all underwriting documentation is complete.
• Provide primary or backup support to ensure branch operational needs are met
• Support the detail functions associated with endorsement triage, loss run activity, submission management, prospects management, work manager activities, MAPS and WIP activities, CUW assignments, BOR processing, OSD Commercial Policy Mailbox oversight and other various Detail Clerk tasks in support of the Branch
• Assist with special projects as requested.
The candidate will be expected to perform job functions with a wide degree of latitude including back up for other detail areas. The ideal candidate will have the following:
• Working knowledge of commercial product lines and familiarity with a variety of the field's workflows and procedures as well as knowledge of the insurance industry.
• Basic knowledge of underwriting principles and policy forms is a plus.
• Excellent verbal and written communication skills as well as mathematical aptitude.
• Ability to learn quickly, prioritize work, and perform within time constraints.
• Strong time and desk management skills will aid the candidate in meeting or exceed the established Automatic renewal business goals.
• Ability to manage multiple tasks and projects while maintaining service standards on their existing workload
• Basic PC navigation skills including knowledge of Windows XP, Lotus Notes, Microsoft Word and Excel, Adobe Acrobat, and the Internet required.
Education & Experience:
• High school diploma or equivalent
• Previous experience in similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 9075.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=9075&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
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Published on Jun 06, 2011
Viewed: 915 times
Viewed: 915 times
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