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Field Facilitator
at Sedgwick CMS in Alabama
Field Facilitator
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE:
To assist in creating initiatives designed to improve absenteeism statistics, service issues, and work process procedures; to presents results to Operations upper management and clients; and to create and distribute appropriate data reports including trend analysis, operations performance, etc.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
1. Works closely with client locations addressing service issues and work process inquiries.
2. Assists client with assessment of initiatives designed to improve disability processes by conducting management review meetings, setting agendas; taking and distributing minutes of meetings to appropriate parties.
3. Contributes to achieving client-driven performance objectives and service standards within the company.
4. Creates, generates and analyzes reports based on plan and jurisdictional requirements; distributes reports to management and clients regarding operational performance of line of business administration including trends at division and assigned plant locations.
5. Extracts and analyzes data for cause and effect ratios, return-to-work and accommodations trending, disability durations, injury by job type, disability diagnosis trends, etc., as needed.
6. Communicates results to clients and Operations upper management.
7. Communicates frequently with clients' personnel and divisional labor leaders.
8. Prepares monthly case closure reports and provides to Operations managers.
9. Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
Baccalaureate degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line-of-business preferred.
Experience
Three (3) years of claims management experience required.
Skills & Knowledge
-Good technical knowledge of claims management
-Knowledge of client operations and labor regulations
-Excellent oral and written communication, including presentation skills
-PC literate, including Microsoft Office products
-Analytical and interpretive skills
-Strong organizational skills
-Excellent interpersonal skills
-Excellent negotiation skills
-Good judgment and discretion skills
-Ability to manage multiple projects and set priorities
-Ability to work in a team environment
-Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace
Will be physically located on site with our client.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://sedgwickcms.contacthr.com/19935113
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE:
To assist in creating initiatives designed to improve absenteeism statistics, service issues, and work process procedures; to presents results to Operations upper management and clients; and to create and distribute appropriate data reports including trend analysis, operations performance, etc.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
1. Works closely with client locations addressing service issues and work process inquiries.
2. Assists client with assessment of initiatives designed to improve disability processes by conducting management review meetings, setting agendas; taking and distributing minutes of meetings to appropriate parties.
3. Contributes to achieving client-driven performance objectives and service standards within the company.
4. Creates, generates and analyzes reports based on plan and jurisdictional requirements; distributes reports to management and clients regarding operational performance of line of business administration including trends at division and assigned plant locations.
5. Extracts and analyzes data for cause and effect ratios, return-to-work and accommodations trending, disability durations, injury by job type, disability diagnosis trends, etc., as needed.
6. Communicates results to clients and Operations upper management.
7. Communicates frequently with clients' personnel and divisional labor leaders.
8. Prepares monthly case closure reports and provides to Operations managers.
9. Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
Baccalaureate degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line-of-business preferred.
Experience
Three (3) years of claims management experience required.
Skills & Knowledge
-Good technical knowledge of claims management
-Knowledge of client operations and labor regulations
-Excellent oral and written communication, including presentation skills
-PC literate, including Microsoft Office products
-Analytical and interpretive skills
-Strong organizational skills
-Excellent interpersonal skills
-Excellent negotiation skills
-Good judgment and discretion skills
-Ability to manage multiple projects and set priorities
-Ability to work in a team environment
-Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace
Will be physically located on site with our client.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://sedgwickcms.contacthr.com/19935113
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Published on Jun 02, 2011
Viewed: 390 times
Viewed: 390 times
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