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Full-time Business Analyst - 8565

at Chubb Insurance in Whitehouse Station, NJ

Position Summary:
Acts as a liaison between business partner and IT team. Understands, reviews, analyzes, and evaluates customer needs. Responsible for development and documentation of business requirements. Recommends solutions and ensures they meet the business need.

Primary Job Responsibilities:
• Collaborate with Project Manager to define and manage project scope. Manage requirements throughout the SDLC. Collaborate with Project Manager to manage business partner expectations.
• Plan business analysis activities. Develop estimates for business analysis tasks. Accountable for managing to those estimates.
• Elicit requirements using techniques such as interviews, workshops, JAD sessions, and/or existing systems documentation or procedures.
• Analyze and document business requirements for small to medium business requests while using industry standard analysis techniques such as data flow modeling, workflow analysis, functional decomposition analysis and business rule definition.
• Understand and apply Corporate IT and Personal Lines IT standards, designs and documentation standards into the recommended project artifacts.
• Collaborate with technical resources to provide input to the solution design.
• Collaborate with the Business Systems Support team to plan and implement testing procedures to ensure that the designed solutions satisfy the business requirements.
• Work with business partners to develop acceptance criteria and a plan to facilitate user acceptance testing to ensure that the solution meets the business requirements.
• Collaborate across business and technology functions to ensure comprehensive business solutions are implemented.

Recommended Qualifications:
• Bachelor’s Degree preferred and at least 4 years experience in a systems analysis environment.
• 6 + years experience in the insurance industry strongly preferred.
• Insurance certification preferred.
• Recognized BA certification preferred.
• Must be detail-oriented and thorough with the ability to meet aggressive deadlines.
• Must be flexible and effective at multi-tasking.
• Establishes a positive relationship with IT staff and business partners.
• Must possess outstanding verbal and written communication skills.
• Effective in a variety of formal and informal presentation settings: one-on-one, small and large groups.
• Must be pro-active with issue identification and resolution.
• Must be experienced with the entire systems development life cycle.
• Strong ability to perform analysis of complex business, workflow, and technology issues to support decision-making.
• Must have the ability to work effectively with business partners, IT management, and staff.


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Published on Apr 15, 2011
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