4Insurance Jobs

This job ad has been posted over 60 days ago...

0

applicants

Operations Manager III

CLAIM YOUR FUTURE AS A GREAT PERFORMER!

Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."

PRIMARY PURPOSE:
To be responsible for the technical and operational functions within assigned offices with 75 or more full-time colleagues including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of a company office in the location where the manager resides; to handle the staffing and training needs, as well as staff development, career and succession planning; and to be responsible for budget preparation and profit and loss management for assigned offices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Responsible for overall operations management for all locations/offices within an area.
Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
Establishes business plan with goals and objectives for the area and locations/offices.
Monitors management reports relating to the area/office performance.
Assists with the coordination of sales and client service efforts.
Maintains a quality assurance program to support the total performance management initiative and the consistent delivery of quality claims service.
Travels as required.

SUPERVISORY RESPONSIBILITIES
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing
Baccalaureate degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.

Experience
Seven (7) years claims management experience including four (4) years supervisory experience required.

Skills & Knowledge
Strong technical claims knowledge
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/19230889

« Go back to homepage
Is this job ad fake? Report it!   
Recommend to a friend

Published on Apr 06, 2011
Viewed: 459 times