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Aon Hewitt
H&W Specialist
Requisition 32938
Southfield, MI

Aon Hewitt is currently seeking a Health and Welfare Specialist to join their team. The position will be located in the Southfield, MI office.

POSITION SUMMARY:
To assist account managers and consultants on assigned accounts and to manage key assignments for clients as assigned. To provide consultative and technical support to consulting staff in managing client projects.

ESSENTIAL DUTIES:

Primary responsibilities of this position to include:
Growth and maintenance of Aon Consulting’s business by providing administrative and consultative support to account managers and consulting staff on client work relating to H&W plan review, design & strategy. In addition, provide assistance to account manager in such areas as marketing support, legal compliance, client service issues, and interaction with carriers.
Possess a basic understanding of the H&W practice, and participates as needed on task forces and special project teams.
Possess H&W expertise that is recognized by colleagues and clients.

Specific areas of expertise needed for this position include but are not limited to (the following items will need to be tailored to specific position; could include such things as):
RFP review & preparation; Summary Plan Descriptions and contract compliance;
Analysis of utilization reports, carrier reports, and claims data & trends; COBRA, HIPAA, 5500’s issues; Contract review and benefit comparisons;
Customer service & client communications; Custom & ad hoc reporting;
Proposal & report preparation and presentation;
Claims issues & administrative problems; Carrier/client relations; Assist consulting team with client proposals, presentations, management reporting, and overall peer review of all work. Also, will provide a high level of a client service support and liaison with carriers. Interacts effectively with Aon Consulting team and client managers and works to understand clients’ objectives and concerns. Manages client open items list and responds to client requests and ad-hoc reporting requests as needed. Maintenance of client information, (electronic) files, and carrier data. When applicable, may also need to work directly with client team to ensure that all work is performed effectively and correctly. May need to serve as primary contact for client in client manager’s absence. Possesses a basic understanding of financial measures and Aon financial products.

REQUIRED SKILLS AND EXPERIENCE:
1-3 yrs. Group H&W Benefits experience with a strong emphasis on financial matters (either in brokerage/consulting firm or comparable carrier experience).
Ideal candidate will have/be pursuing actuarial designations
Client Service Orientation
Develops and maintains an understanding of client needs and expectations;
Responds quickly to client and colleague requests and works to provide timely and accurate information and documentation; Works with a high level of interest, energy and enthusiasm to meet or exceed client expectations.
Business Communication Ability to give non-technical explanations to technical matters;
Prepares and presentation of clear, accurate & concise reports.
Teamwork and Resource Management Understands and values all roles and functions needed in order to complete client projects and provide on-going service; Communicates and works well with colleagues at all levels and is viewed as a team player;
Ethical Behavior Adheres to professional standards and ethics in one’s field and demonstrates the highest level of integrity and honesty in all interactions;
Is open and honest in communications with others and takes responsibility for own mistakes or customer service problems.
Analytical Thinking Systematically tests and probes in order to eliminate potential problems.
Is able to gain an accurate understanding of all the facts and the situation and quickly recognize when more information is needed.
Project Management Establishes priorities for multiple tasks/projects based on timeliness, importance, and urgency of project completion.
Ensures that all work obstacles are addressed so as to minimize wasted time and is able to reprioritize projects as required. Accepts the delegation of responsibilities from management team so as to ensure accurate and timely delivery of client materials.

REQUIRED EDUCATION:
Bachelor’s degree (Insurance or Risk Management/Business degree preferred) or equivalent work experience.

License or Certificate Requirements:
Appropriate Insurance License/Life and Health

About Aon HewittAon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29,000 professionals in 120 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit www.aonhewitt.com.

About Aon
Aon Corporation (NYSE:AON) is the leading global provider of risk management services, insurance and reinsurance brokerage, and human capital solutions and outsourcing. Through its more than 59,000 colleagues worldwide, Aon unites to deliver distinctive client value via innovative and effective risk management and workforce productivity solutions. Aon's industry-leading global resources and technical expertise are delivered locally in over 120 countries. Named the world's best broker by Euromoney magazine's 2008, 2009 and 2010 Insurance Survey, Aon also ranked highest on Business Insurance's listing of the world's insurance brokers based on commercial retail, wholesale, reinsurance and personal lines brokerage revenues in 2008 and 2009. A.M. Best deemed Aon the number one insurance broker based on revenues in 2007, 2008 and 2009, and Aon was voted best insurance intermediary 2007-2010, best reinsurance intermediary 2006-2010, best captives manager 2009-2010, and best employee benefits consulting firm 2007-2009 by the readers of Business Insurance. Visit http://www.aon.com for more information on Aon and http://www.aon.com/unitedin2010 to learn about Aon's global partnership and shirt sponsorship with Manchester United

Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.

Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.

For more information about Aon Corporation, visit our website at http://www.aon.com.

Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V

DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://aon.contacthr.com/18835693

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Published on Mar 04, 2011
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