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Claims Assistant Supervisor

CLAIM YOUR FUTURE AS A GREAT PERFORMER!

Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."

PRIMARY PURPOSE:
To assist claims supervisor with claims support and/or examiner workload management; to coordinate administrative support activities in unit; and to provide guidance to claims assistants and/or claims examiners in the unit.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Assists claims supervisor with claims support and workload management functions.
Provides support, guidance, leadership and motivation to promote maximum performance.
May conduct colleague performance reviews.
May assist in interviewing, hiring, and conducting performance evaluations.
Coordinates claims support and workload management functions.
Performs claims assistants' support and management functions as needed; may carry a claims workload.
Maintains a quality assurance program to support the total performance management initiative and the consistent delivery of quality claims service.

QUALIFICATIONS

Education & Licensing
Baccalaureate degree from an accredited college or university preferred.

Experience
Four (4) years of claims management experience required. Supervisory experience preferred.

Skills & Knowledge
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace

License in IL, WI, IN, and KS

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/18793204

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Published on Mar 01, 2011
Viewed: 654 times