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Professional Liability Nurse Consultant Supervisor
at Sedgwick CMS in New York
Professional Liability Nurse Consultants Supv.
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice® designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE:
To oversee RN Consultant (RNC) activities and ensure RNC receive appropriate training; and to ensure RNC's performance is within company guidelines.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Trains, coaches and supervises day-to-day activities of RNCs ensuring quality of investigative reports and that productivity requirements are met.
Provides guidance as needed; develops skills and competency levels of assigned RNCs.
Proofreads reports and provides feedback on work product.
Monitors attendance, expenses and RNC activity.
Reviews medical records and prepares record review reports monthly.
Maintains presence in office to facilitate account workflow needs and participation in departmental/management meetings.
Supports the Total Performance Management initiative.
Travels as required.
SUPERVISORY RESPONSIBILITIES:
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS:
Education & Licensing:
Baccalaureate degree from an accredited college or university preferred. RN license required.
Experience:
Ten (10) years related clinical nursing experience required. Legal Nurse Consultant training and management experience preferred.
Skills & Knowledge:
Strong understanding of medical malpractice claims procedures and practices and technical and client-specific knowledge
Strong customer service skills
Ability to develop customer focus in others
Results oriented
Excellent verbal and written communication skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong interpersonal and diplomacy skills
Strong organizational skills
Excellent negotiation skills
Good judgment and discretion skills
Ability to manage multiple projects and set priorities
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT:
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Medical Malpractice consultation experience required.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/18389695
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice® designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE:
To oversee RN Consultant (RNC) activities and ensure RNC receive appropriate training; and to ensure RNC's performance is within company guidelines.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Trains, coaches and supervises day-to-day activities of RNCs ensuring quality of investigative reports and that productivity requirements are met.
Provides guidance as needed; develops skills and competency levels of assigned RNCs.
Proofreads reports and provides feedback on work product.
Monitors attendance, expenses and RNC activity.
Reviews medical records and prepares record review reports monthly.
Maintains presence in office to facilitate account workflow needs and participation in departmental/management meetings.
Supports the Total Performance Management initiative.
Travels as required.
SUPERVISORY RESPONSIBILITIES:
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS:
Education & Licensing:
Baccalaureate degree from an accredited college or university preferred. RN license required.
Experience:
Ten (10) years related clinical nursing experience required. Legal Nurse Consultant training and management experience preferred.
Skills & Knowledge:
Strong understanding of medical malpractice claims procedures and practices and technical and client-specific knowledge
Strong customer service skills
Ability to develop customer focus in others
Results oriented
Excellent verbal and written communication skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong interpersonal and diplomacy skills
Strong organizational skills
Excellent negotiation skills
Good judgment and discretion skills
Ability to manage multiple projects and set priorities
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT:
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Medical Malpractice consultation experience required.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/18389695
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Published on Jan 25, 2011
Viewed: 364 times
Viewed: 364 times
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