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Team Coordinator - Return-To-Work
at Sedgwick CMS in Utah
Team Coordinator
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice® designation. Come be a part of our team and "Claim Your Future."
Title:
Team Coordinator
Job Code:
O8311
Department:
Various
Grade:
006
Reports To:
IDM Supervisor
FLSA:
Exempt
Creation Date:
Revision Dates: 05/28/2009
PRIMARY PURPOSE:
To coordinate program functions and activities as directed by upper management.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Coordinates equipment setup for new hires and newly created filled positions; coordinates Information Technology testing.
Coordinates caseload coverage.
Monitors Company assignments and staffing issues.
Coordinates special projects ensuring compliance with benchmarks and deadlines.
Works closely with other departments ensuring client needs are being met.
Reviews policy and procedural changes and address with staff.
Manages caseload for assigned clients following program guidelines.
Completes audits as required.
Provides tracking reports to upper management.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service.
QUALIFICATIONS:
Education & Licensing:
BS/BA degree preferred.
Experience:
Two (2) years line-of-business claims management experience required.
Skills & Knowledge:
Good knowledge of line-of-business claim policies, procedures and processes
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT:
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/17591744
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice® designation. Come be a part of our team and "Claim Your Future."
Title:
Team Coordinator
Job Code:
O8311
Department:
Various
Grade:
006
Reports To:
IDM Supervisor
FLSA:
Exempt
Creation Date:
Revision Dates: 05/28/2009
PRIMARY PURPOSE:
To coordinate program functions and activities as directed by upper management.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Coordinates equipment setup for new hires and newly created filled positions; coordinates Information Technology testing.
Coordinates caseload coverage.
Monitors Company assignments and staffing issues.
Coordinates special projects ensuring compliance with benchmarks and deadlines.
Works closely with other departments ensuring client needs are being met.
Reviews policy and procedural changes and address with staff.
Manages caseload for assigned clients following program guidelines.
Completes audits as required.
Provides tracking reports to upper management.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service.
QUALIFICATIONS:
Education & Licensing:
BS/BA degree preferred.
Experience:
Two (2) years line-of-business claims management experience required.
Skills & Knowledge:
Good knowledge of line-of-business claim policies, procedures and processes
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT:
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/17591744
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