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Claim Operations Claim Assistant
at Chubb Insurance in Connecticut
Claim Operations Claim Assistant
Simsbury, CT
Req. 8220
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
In this position, which reports to the Claim Ops Supervisor, the successful candidate responsibilities will include: inputting First Notice of Loss (new claims), utilizing the claims search mechanisms to review new and existing claims, electronically attaching claim documents to the claim files, creating claim folders for hard-copy claim files, filing, photo copying, mail scanning and indexing, faxing, contacting brokers and insured’s regarding "claim contacts", providing switchboard coverage, managing the desks of Claim Examiners and processing electronic letters. Additional tasks that you may be required to handle: administrative and technical support to the Claim Examiners, printing and mailing checks; other administrative functions.
The individual must demonstrate the following competencies/Skills required:
The successful candidate will possess the following qualities:
- Must have strong data-entry skills
- Self-motivated team player
- Must have strong attention to detail
- Must have excellent time management skills
- Must possess strong organizational skills
- Must have strong written and verbal communication skills
- Exceptional customer service skills
- Ability to process high volume transactions on a consistent basis with quality results
- Ability to multitask effectively
- Ability to work well in teams
- Must be technologically savvy
- An ability to work effectively with a wide variety of people.
- A willingness to use creativity to develop Power Point presentations
- A willingness to use creative thinking to overcome obstacles as well as the ability to
adapt to new ideas and situations.
- Strong PC skills including proficiency in Word, Excel
- Contribute to a collaborative environment by consistently demonstrating teamwork,
high motivation, positive behavior and effort to achieve goals and objectives
- Demonstrated track record of success in current and prior positions; producing
Accurate and timely results
Education & Experience:
College degree preferred; 1-3 years work experience, preferably in a customer service environment; Medium to high level Administrative Assistant experience; previous experience in a similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com. Reference Requisition number 8220.
Simsbury, CT
Req. 8220
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
In this position, which reports to the Claim Ops Supervisor, the successful candidate responsibilities will include: inputting First Notice of Loss (new claims), utilizing the claims search mechanisms to review new and existing claims, electronically attaching claim documents to the claim files, creating claim folders for hard-copy claim files, filing, photo copying, mail scanning and indexing, faxing, contacting brokers and insured’s regarding "claim contacts", providing switchboard coverage, managing the desks of Claim Examiners and processing electronic letters. Additional tasks that you may be required to handle: administrative and technical support to the Claim Examiners, printing and mailing checks; other administrative functions.
The individual must demonstrate the following competencies/Skills required:
The successful candidate will possess the following qualities:
- Must have strong data-entry skills
- Self-motivated team player
- Must have strong attention to detail
- Must have excellent time management skills
- Must possess strong organizational skills
- Must have strong written and verbal communication skills
- Exceptional customer service skills
- Ability to process high volume transactions on a consistent basis with quality results
- Ability to multitask effectively
- Ability to work well in teams
- Must be technologically savvy
- An ability to work effectively with a wide variety of people.
- A willingness to use creativity to develop Power Point presentations
- A willingness to use creative thinking to overcome obstacles as well as the ability to
adapt to new ideas and situations.
- Strong PC skills including proficiency in Word, Excel
- Contribute to a collaborative environment by consistently demonstrating teamwork,
high motivation, positive behavior and effort to achieve goals and objectives
- Demonstrated track record of success in current and prior positions; producing
Accurate and timely results
Education & Experience:
College degree preferred; 1-3 years work experience, preferably in a customer service environment; Medium to high level Administrative Assistant experience; previous experience in a similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com. Reference Requisition number 8220.
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