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SIU Examiner
at Chubb Insurance in Arizona
SIU Examiner
Phoenix, AZ
For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of "America's Most Admired Companies." Forbes listed Chubb as one of America's 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Our award winning Claim organization has a current job opportunity for an SIU Examiner supporting our Casualty line of business.
MAJOR DUTIES/RESPONSIBILTIES OF JOB:
• Analyze referral to determine nature of loss, coverage provided and scope of damage.
• Conduct investigations of all aspects of reported claims. Secure appropriate supporting documentation and verify same for accuracy, relationship and completeness.
• Establish accurate and timely reserves.
• Deliver superior customer service and satisfaction by initiating prompt contact, setting expectations, and effectively utilizing all available technology.
• Seek technical assistance and reserve and pay authority in handling claims exceeding delegated authority.
• Effective inventory management. Monitor same to achieve timely development of the file and timely disposition of the claim.
• Promptly and properly document all developments in claim file.
• Demonstrate the exercise of prudent judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits.
• Effectively negotiate settlements where appropriate.
• Effective communication and demonstrated ability to work well with the following: peers, outside adjusters, customer services division, core claims and underwriting departments, agents, insureds, counsel, third parties and/or their legal representatives.
• Recognize and pursue subrogation where applicable.
• Partner with SIU field investigators
• Adhere to all statutory regulations and Unfair Claim Practices Acts and Statutory Immunity Acts.
• Utilize all relevant databases, including but not limited to, ISO, LEXIS/Nexis, CIB.
• Partner with law enforcement agencies
• Recognize Broad Trends, including account and line of business, and effectively communicate those trends.
• Market the SIU program to internal and external partners
• Handle complex SIU claims with minimal supervision and oversight.
• Provide oversight and control over outside vendors.
• Apply litigation management techniques.
• Effectively support Supervisor in Special Projects.
• Effectively lead Claim Committees
• Other duties as may be assigned or delegated by the Supervisor or Claim Manager.
KNOWLEDGE & SKILLS:
• Investigation techniques.
• Insurance contracts.
• Legal requirements and regulations.
• Damage and/or loss evaluation.
• Negotiations.
• Chubb technology and systems.
• Industry trends.
• Handling multiple tasks simultaneously.
• Reserving skills.
• Litigation Management Knowledge
• Strong knowledge of general industry trends and legislative activities in regard to fraudulent claim handling, tort reform, fraud statutes, and civil/criminal procedures.
• Chubb claim philosophy.
• Customer service skills.
• Written and verbal communication.
• Organizational skills.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America's most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 8189.
Phoenix, AZ
For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of "America's Most Admired Companies." Forbes listed Chubb as one of America's 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Our award winning Claim organization has a current job opportunity for an SIU Examiner supporting our Casualty line of business.
MAJOR DUTIES/RESPONSIBILTIES OF JOB:
• Analyze referral to determine nature of loss, coverage provided and scope of damage.
• Conduct investigations of all aspects of reported claims. Secure appropriate supporting documentation and verify same for accuracy, relationship and completeness.
• Establish accurate and timely reserves.
• Deliver superior customer service and satisfaction by initiating prompt contact, setting expectations, and effectively utilizing all available technology.
• Seek technical assistance and reserve and pay authority in handling claims exceeding delegated authority.
• Effective inventory management. Monitor same to achieve timely development of the file and timely disposition of the claim.
• Promptly and properly document all developments in claim file.
• Demonstrate the exercise of prudent judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits.
• Effectively negotiate settlements where appropriate.
• Effective communication and demonstrated ability to work well with the following: peers, outside adjusters, customer services division, core claims and underwriting departments, agents, insureds, counsel, third parties and/or their legal representatives.
• Recognize and pursue subrogation where applicable.
• Partner with SIU field investigators
• Adhere to all statutory regulations and Unfair Claim Practices Acts and Statutory Immunity Acts.
• Utilize all relevant databases, including but not limited to, ISO, LEXIS/Nexis, CIB.
• Partner with law enforcement agencies
• Recognize Broad Trends, including account and line of business, and effectively communicate those trends.
• Market the SIU program to internal and external partners
• Handle complex SIU claims with minimal supervision and oversight.
• Provide oversight and control over outside vendors.
• Apply litigation management techniques.
• Effectively support Supervisor in Special Projects.
• Effectively lead Claim Committees
• Other duties as may be assigned or delegated by the Supervisor or Claim Manager.
KNOWLEDGE & SKILLS:
• Investigation techniques.
• Insurance contracts.
• Legal requirements and regulations.
• Damage and/or loss evaluation.
• Negotiations.
• Chubb technology and systems.
• Industry trends.
• Handling multiple tasks simultaneously.
• Reserving skills.
• Litigation Management Knowledge
• Strong knowledge of general industry trends and legislative activities in regard to fraudulent claim handling, tort reform, fraud statutes, and civil/criminal procedures.
• Chubb claim philosophy.
• Customer service skills.
• Written and verbal communication.
• Organizational skills.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America's most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 8189.
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Published on Sep 22, 2010
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