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(For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.

Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.

Currently, Chubb is seeking a Claim Assistant. This position can reside in either the Pittsburgh, PA or Chicago, IL Branch.

BASIC FUNCTION OF THE POSITION:
As a member of the Claim Operations team, this position is primarily responsible for general adjuster support.

MAJOR DUTIES/RESPONSIBILITIES OF THE POSITION:
• Monitor and accurately attach mail/email/faxes to open/closed files.
• Monitor workgroups and process tasks/requests within established service guidelines.
• Request offsite records and follow-up on outstanding items, search for missing files as directed and pull files for Closed File Reviews or Internal Audit reviews within established service guidelines.
• Complete standard closing procedures and merge adjuster’s files within established service guidelines.
• Convert files to ClaimVision system within established service guidelines.
• Assist and provide backup support to Reception area.
• Provide exceptional customer support.
• Check Printing, Reconciliation, Random Sampling, Attachments and processing Payee Vouchers.
• Financials: responsibilities as needed and assigned to include check printing, random sampling, payment processing, process stop pays and voids, check copy requests, returned checks, match attachments to checks, cash receipts and perform coverage match at Adjuster’s request/direction.

KNOWLEDGE AND SKILLS:
1. Basic knowledge of computer navigation skills, including knowledge of Chubb operating systems.
2. Demonstrated ability to meet or exceed service metrics.
3. Demonstrated basic written, verbal and interpersonal skills.
4. Demonstrated strong customer service skills.
5. Demonstrated ability to prioritize and manage multiple tasks.
6. Effectively work in a team environment, promoting a professional, courteous and supportive environment.
7. Demonstrated ability to process all file management functions and workflows.
8. Demonstrated ability to process high volume transactions in a claim service environment.

EXPERIENCE AND EDUCATION:
1. Two years customer service OR general clerical experience preferred.
2. College degree a plus.

Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc. magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.

Chubb’s compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.

All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 8182.

This position can reside in either the Pittsburgh or Chicago Branch

http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=8182&CurrentPage=2

Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.