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Detail Phoenix Core Underwriting Services Associate
at Chubb Insurance in Arizona
Detail Phoenix Core Underwriting Services Associate
Phoenix, AZ
For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of "America's Most Admired Companies." Forbes listed Chubb as one of America's 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Position Description:
The Underwriting Services Associate is responsible for providing day-to-day underwriting support to Chubb Commercial Insurance to meet department, branch, and corporate goals relating to underwriting profit, renewal retention, rate, customer service and producer/client relations. This position reports under the Operations Services Department and is part of the Branch Services Cores accountable for entering New Line Submissions, the Triage of Endorsements, and miscellaneous underwriting report ordering.
The ideal candidate must have exceptional customer service, communication, multi-tasking, teamwork, and organizational skills. In addition the individual must demonstrate the following competencies and behaviors:
• Workload Management - The ability to prioritize work and perform with in time constraints to meet business objectives.
• Customer Focus - Demonstrates timely responsiveness to customer requests and understands customer needs and acts on them.
• Communication - Listens carefully and attentively, asks questions to clarify expectations and issues, and communicates in a clear, concise, professional manner.
• Business and Organizational Knowledge - Demonstrates a basic understanding of business unit objectives. Familiar with basic workflows and procedures. Understands customer service targets. Knowledge of underwriting principles, underwriting information, policy coverages and key endorsements. Basic understanding of financial concepts and terminology.
• Technical - Developing proficiency in applicable technology and processing tools. Proficiency in Word and Excel.
• Teamwork - Displays a willingness to help and learn from other team members. Actively seeks ways to assist team members and positively accepts additional responsibilities whenever possible. Demonstrate flexibility in responding to rapidly changing requests and a "can do" approach to new ideas. Effectively work with supervisor to communicate status of work, issues and concerns in a timely manner, along with identifying training needs and appropriate training solutions.
Major responsibilities:
The successful person in this role will be able to manage multiple priorities in a fast paced environment. Daily responsibilities include, but are not limited to:
• CCI New Line Submission & Prospect Entry Processing including
o Reviews incoming submissions to determine correct service branch and customer group
o Performs OFAC Clearance
o Indexes all supporting documentation in the underwriting file
o Completes entry with the appropriate name clearance system and indexes all supporting documentation in the underwriting file
o Enters Prospects according to business rules
o Generates correspondence associated with new line submissions per Corporate Rules
• CCI Endorsement Triage Processing
o Monitor and manage endorsement e-mail database daily
o Apply endorsement triage chart guidelines to all endorsements
o Create work order with critical information for all endorsements and submit for processing or for UA review.
• Branch Service Requests which includes
o BORs, Flood Maps, Elias, Loss Runs, OFAC Research, ATD Inspections,
o Loss Control Surveys, Prospect Entry/Close Outs
Education & Experience:
High School Diploma or GED Required
Previous experience in a similar role preferred
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America's most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com. Reference Requisition number 8148.
Phoenix, AZ
For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of "America's Most Admired Companies." Forbes listed Chubb as one of America's 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Position Description:
The Underwriting Services Associate is responsible for providing day-to-day underwriting support to Chubb Commercial Insurance to meet department, branch, and corporate goals relating to underwriting profit, renewal retention, rate, customer service and producer/client relations. This position reports under the Operations Services Department and is part of the Branch Services Cores accountable for entering New Line Submissions, the Triage of Endorsements, and miscellaneous underwriting report ordering.
The ideal candidate must have exceptional customer service, communication, multi-tasking, teamwork, and organizational skills. In addition the individual must demonstrate the following competencies and behaviors:
• Workload Management - The ability to prioritize work and perform with in time constraints to meet business objectives.
• Customer Focus - Demonstrates timely responsiveness to customer requests and understands customer needs and acts on them.
• Communication - Listens carefully and attentively, asks questions to clarify expectations and issues, and communicates in a clear, concise, professional manner.
• Business and Organizational Knowledge - Demonstrates a basic understanding of business unit objectives. Familiar with basic workflows and procedures. Understands customer service targets. Knowledge of underwriting principles, underwriting information, policy coverages and key endorsements. Basic understanding of financial concepts and terminology.
• Technical - Developing proficiency in applicable technology and processing tools. Proficiency in Word and Excel.
• Teamwork - Displays a willingness to help and learn from other team members. Actively seeks ways to assist team members and positively accepts additional responsibilities whenever possible. Demonstrate flexibility in responding to rapidly changing requests and a "can do" approach to new ideas. Effectively work with supervisor to communicate status of work, issues and concerns in a timely manner, along with identifying training needs and appropriate training solutions.
Major responsibilities:
The successful person in this role will be able to manage multiple priorities in a fast paced environment. Daily responsibilities include, but are not limited to:
• CCI New Line Submission & Prospect Entry Processing including
o Reviews incoming submissions to determine correct service branch and customer group
o Performs OFAC Clearance
o Indexes all supporting documentation in the underwriting file
o Completes entry with the appropriate name clearance system and indexes all supporting documentation in the underwriting file
o Enters Prospects according to business rules
o Generates correspondence associated with new line submissions per Corporate Rules
• CCI Endorsement Triage Processing
o Monitor and manage endorsement e-mail database daily
o Apply endorsement triage chart guidelines to all endorsements
o Create work order with critical information for all endorsements and submit for processing or for UA review.
• Branch Service Requests which includes
o BORs, Flood Maps, Elias, Loss Runs, OFAC Research, ATD Inspections,
o Loss Control Surveys, Prospect Entry/Close Outs
Education & Experience:
High School Diploma or GED Required
Previous experience in a similar role preferred
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America's most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com. Reference Requisition number 8148.
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Published on Sep 08, 2010
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Viewed: 231 times
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