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We are on the hunt for smart, outgoing people. Come join our family and work for a company that was named to the ''The Plain Dealer Top Workplaces'' list for 2010!

As an Inbound Sales Representative - Customer Service, you may work with a headset, but it's your mindset that makes you most valuable. You are courageous, respectful, and customer-focused. Join us in redefining what it means to assist people with a customer service driven, sales-minded disposition. Use your ability to make real connections with potential clients to help us provide an exceptional buying experience.

Inbound Sales Representative - Customer Service

Pay Rate: $12.00 - $15.00/hr (non commissioned sales)

Class Start Dates: October 14, 2010 OR October 25, 2010

Pick your own schedule!
Schedule(after training):
4 x 10 or 5 x 8 schedules available

4 x 10 Schedule:
8:00 AM - 7:00 PM
Sunday, Monday, Friday and Saturday

OR

4 x 10 or 5 x 8 Schedule:
Start Time: 9:00 AM
Required Days: Sunday, Monday, Friday plus one ot two additional weekdays

Learn a new career! Become licensed by the State of Ohio!
Training Schedule (paid training and paid licensing): 8:00 AM - 7:00 PM; Sunday, Monday, Friday and Saturday

We are looking for people who are friendly, knowledgeable and have a passion for helping people. This is an opportunity to work in an enthusiastic environment that gives you the chance to engage with people all day long. 90% of your time will be spent handling telephone calls from prospective and existing customers regarding insurance rates and policies!

Providing world class service to our potential clients countrywide, our representatives must possess the following:
- High School diploma or equivalent
- Minimum 2 years of post secondary education or 2 years work experience in a complex customer service environment
- Proven job stability including 1 year with past employer
- 1 year of sales experience and a thorough understanding of sales techniques, including upselling and overcoming objections
- Proficient in computer window-based programs with excellent navigational skills
- Excellent communication and customer service skills
- Licensed position: P & C training will be provided
- Bilingual: English/Spanish a plus

We offer..............
- A bonus program based on the company's performance
- Comprehensive benefits (medical, dental, vision, etc)
- Casual dress and a great culture
- On-site clinical care, cafeteria, and fitness center
- Paid training
- Ongoing training and career advancement
- A 401K with a 6% company match

Our people help make us a successful, energetic, forward-moving organization. Time after time, we have turned the insurance industry upside down through our innovative services and use of technology. This is part of why we are continually ranked as one of Business Week's 'Best Places to Launch a Career.' We have a strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values.

Find out what it's like to be a part of this exceptional group of collegial yet competitive individuals. Explore your Progressive side at jobs.progressive.com. Once you complete your profile, you will be able to monitor your status in the hiring process by logging back into your candidate account at any time! A representative from our National Employment Team will be in touch if you are under consideration. Equal Opportunity Employer, M/F/D/V.

How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://progressiveinsurance.contacthr.com/16976800

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Published on Aug 31, 2010
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