This job ad has been posted over 60 days ago...
0
applicants
RMIS Client Services Specialist - Strong Customer Service & Presentation Skills
at Chubb Insurance in New Jersey
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based Corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking a RMIS Client Services Specialist (Risk Management Information System) for the Whitehouse Station, NJ office.
Position Responsibilities
As a RMIS Client Services Specialist, you are accountable for:
• Providing world class product support to our clients, producers and field operations using Chubb’s RMIS systems (Loss History Analyzer, ClaimView, and Dimensions).
• This individual is responsible for customer service including system troubleshooting and problem resolution initiated by our clients and producers through the 800# or RMIS inbox.
• Representing one face to the customer for their data needs including identifying cross sell opportunities.
• Providing support and training on new and renewal accounts.
• Facilitating all aspects of the RMIS Dimensions account activation process (contract facilitation, account/user setup, location code development, training coordination).
• Working in a team environment with Underwriters, Loss Control, Claims and Operations.
• Responsible for meeting service standards of a customer focused strategy.
• Collecting and sharing competitor data with team.
Knowledge, skills and abilities:
• Demonstrated technical expertise and product specific knowledge.
• Proven, successful, sales skills.
• Willingness to travel.
• Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of internal and external business partners.
• Knowledge of Microsoft Office Suite as well as other business-related software.
• Effective priority setting and time management.
• Account assessment and resolution focus.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 8120.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=8120&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based Corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
Currently, Chubb is seeking a RMIS Client Services Specialist (Risk Management Information System) for the Whitehouse Station, NJ office.
Position Responsibilities
As a RMIS Client Services Specialist, you are accountable for:
• Providing world class product support to our clients, producers and field operations using Chubb’s RMIS systems (Loss History Analyzer, ClaimView, and Dimensions).
• This individual is responsible for customer service including system troubleshooting and problem resolution initiated by our clients and producers through the 800# or RMIS inbox.
• Representing one face to the customer for their data needs including identifying cross sell opportunities.
• Providing support and training on new and renewal accounts.
• Facilitating all aspects of the RMIS Dimensions account activation process (contract facilitation, account/user setup, location code development, training coordination).
• Working in a team environment with Underwriters, Loss Control, Claims and Operations.
• Responsible for meeting service standards of a customer focused strategy.
• Collecting and sharing competitor data with team.
Knowledge, skills and abilities:
• Demonstrated technical expertise and product specific knowledge.
• Proven, successful, sales skills.
• Willingness to travel.
• Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of internal and external business partners.
• Knowledge of Microsoft Office Suite as well as other business-related software.
• Effective priority setting and time management.
• Account assessment and resolution focus.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 8120.
http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=8120&CurrentPage=2
Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.
Recent jobs at Chubb Insurance
Claims Examiner at Chubb Insurance in Simsbury, CT
Feb 04, 2012
Customer Service Representative -Multiple positions at Chubb Insurance in Phoenix, Az
Feb 04, 2012
Financial Institutions Underwriter at Chubb Insurance in Chicago, IL
Jan 06, 2012
Regional Sales Manager, Accident & Health at Chubb Insurance in Texas
Dec 22, 2011
Life Science Underwiter Opportunity in NYC - 3+ years of Underwriting Experience Needed at Chubb Insurance in New York
Dec 07, 2011
Published on Aug 30, 2010
Viewed: 332 times
Viewed: 332 times
Search Insurance Jobs by State: