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Sr. Sales Service Rep
at Aon in Pennsylvania
Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 43,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.
Affinity Insurance Services, a division of Aon, is a full-service insurance broker/administrator specializing in the marketing and administration of insurance programs for Aon’s affinity customer groups. We are the vital link bringing together these groups with underwriting companies. For our customers, we are an advocate, providing competitive products and easily accessible, world-class customer service. For the underwriting company, we provide the marketing and administrative expertise necessary to maximize their policy sales.
Currently, we have an exciting career opportunity for a Sr. Sales Service Representative at our Hatboro, PA office of Affinity Insurance Services, Inc.
DUTIES AND RESPONSIBILITIES:
Provide team leadership and support for Application Processing team and Underwriting Manager
Support On the Job Training/new hire start up for AICPA Trust Department
Support implementation of production standards in Sales/Service and cross department as assigned.
Support GVUL team with transaction processing and customer inquiries
Interact with other departments on various projects including new programs, products and technology
Handle inbound and outbound calls via 800 lines
Maintain service, quality and timeliness standards
SPECIAL SKILLS:
Maintain service, quality and timeliness standards
Demonstrated skills and abilities to be goal-oriented and solve complex issues
Learn multiple products to support revenue growth for program business
Possess excellent organizational and verbal communication skills
Possess excellent written communication skills for customer correspondence
Ability to provide excellent quality service to customers
Demonstrated ability in handling details and key follow up capability
Strong PC skills with a solid knowledge base in Microsoft Word, Excel and Powerpoint software
Ability to identify process efficiencies and handle daily activities in a thorough and accurate fashion
Obtain Series 6 and 63 licensing in 6 months from date of hire
MINIMUM REQUIRED EXPERIENCE:
Minimum 3 years experience in sales/customer service supporting multiple Life and Health insurance products and specifically variable lines products.
Preferred is a candidate with a minimum of LAH licensing and variable lines product experience.
MINIMUM EDUCATION:
College degree required
LAH License
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com.
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://aon.contacthr.com/15241355
Affinity Insurance Services, a division of Aon, is a full-service insurance broker/administrator specializing in the marketing and administration of insurance programs for Aon’s affinity customer groups. We are the vital link bringing together these groups with underwriting companies. For our customers, we are an advocate, providing competitive products and easily accessible, world-class customer service. For the underwriting company, we provide the marketing and administrative expertise necessary to maximize their policy sales.
Currently, we have an exciting career opportunity for a Sr. Sales Service Representative at our Hatboro, PA office of Affinity Insurance Services, Inc.
DUTIES AND RESPONSIBILITIES:
Provide team leadership and support for Application Processing team and Underwriting Manager
Support On the Job Training/new hire start up for AICPA Trust Department
Support implementation of production standards in Sales/Service and cross department as assigned.
Support GVUL team with transaction processing and customer inquiries
Interact with other departments on various projects including new programs, products and technology
Handle inbound and outbound calls via 800 lines
Maintain service, quality and timeliness standards
SPECIAL SKILLS:
Maintain service, quality and timeliness standards
Demonstrated skills and abilities to be goal-oriented and solve complex issues
Learn multiple products to support revenue growth for program business
Possess excellent organizational and verbal communication skills
Possess excellent written communication skills for customer correspondence
Ability to provide excellent quality service to customers
Demonstrated ability in handling details and key follow up capability
Strong PC skills with a solid knowledge base in Microsoft Word, Excel and Powerpoint software
Ability to identify process efficiencies and handle daily activities in a thorough and accurate fashion
Obtain Series 6 and 63 licensing in 6 months from date of hire
MINIMUM REQUIRED EXPERIENCE:
Minimum 3 years experience in sales/customer service supporting multiple Life and Health insurance products and specifically variable lines products.
Preferred is a candidate with a minimum of LAH licensing and variable lines product experience.
MINIMUM EDUCATION:
College degree required
LAH License
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com.
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://aon.contacthr.com/15241355
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Published on Feb 18, 2010
Viewed: 240 times
Viewed: 240 times
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