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Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, Progressive has turned the insurance industry upside down through its innovative services and its use of technology. This is part of why we are continually ranked as one of Business Weeks' Best Places to Launch a Career . We have strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values. Our Claims Administrative Support Specialists manage essential office and administrative functions to keep our Claims Branch offices running efficiently. This position will require the qualified person to manage our front office environment by providing good customer service along with coordinating and performing other office tasks.

Primary Responsibilities:
- Operate office phone system, meet and greet walk-in branch customers; resolve inquiries and direct questions to appropriate office
- Maintain inventory for office supplies
- Provide transcription of dictation (if necessary) and routinely assist with correspondence
- Coordinate document maintenance which includes creating, retrieving and delivering files, and copying documents
- Interact with insured customers and/or medical providers to obtain additional information using form letters or routine correspondence as directed by a supervisor or representative
- Receive and distribute mail (including USPS, FedEx and other delivery companies)
- Other various support duties (coordinate meetings, coordinate record retention, etc.)

Requirements:
- High School diploma or equivalent
- Excellent organizational skills, ability to multi-task and focus on details
- Working knowledge of computer programs (MS Word, Excel, Lotus Notes)
- Working knowledge of office equipment
- Good customer service and follow up skillsPreferences:
- 1 year of previous office administration experience

What Progressive Offers:
-Medical, Dental, Vision and Life Insurance
-401(k) with a Company Match
-Tuition Reimbursement
-Employee Discounts
-Child Care Assistance


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://progressiveinsurance.contacthr.com/16630793

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Published on Jul 23, 2010
Viewed: 383 times