This job ad has been posted over 60 days ago...
0
applicants
Customer Service Representative
at Aon in Illinois
Customer Service Representative
Glenview, IL
Requisition 31014
Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 43,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.
POSITION SUMMARY:
Provide professional and courteous service for new and existing policyholders.
ESSENTIAL DUTIES:
Customer Service Representatives are responsible for servicing and maintaining existing accounts to include quoting on new lines of insurance and handling all policy inquiries and changes. Prepare and complete applications, as well as follow up on needed information. Works with clients via the telephone as well as in person. May work in call center or sales office environment. Assumes additional duties as needed.
REQUIRED SKILLS AND EXPERIENCE:
- Minimum of 1year of customer service experience.
- 2-5 years Insurance Experience
- 2-5 Years Agency Experience
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Bridge)
- Must have ability to multi-task and prioritize work flow.
- Strong interpersonal skills and the ability to empathize with clients.
- Provide administrative support as needed by preparing correspondence, reports, presentation materials, exhibits, etc.
- Calendar management, travel arrangements and expense reports.
- Schedule meetings and any necessary arrangements such as room reservations, meals, AV equipment, etc.
- Strong attention to detail and organization skills.
- Brokers License in Illinois preferred; successful candidate will be required to obtain Illinois Brokers License
- Excellent communication skills
REQUIRED EDUCATION:
High school diploma or equivalent.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, and champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com .
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://aon.contacthr.com/16627660
Glenview, IL
Requisition 31014
Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 43,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.
POSITION SUMMARY:
Provide professional and courteous service for new and existing policyholders.
ESSENTIAL DUTIES:
Customer Service Representatives are responsible for servicing and maintaining existing accounts to include quoting on new lines of insurance and handling all policy inquiries and changes. Prepare and complete applications, as well as follow up on needed information. Works with clients via the telephone as well as in person. May work in call center or sales office environment. Assumes additional duties as needed.
REQUIRED SKILLS AND EXPERIENCE:
- Minimum of 1year of customer service experience.
- 2-5 years Insurance Experience
- 2-5 Years Agency Experience
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Bridge)
- Must have ability to multi-task and prioritize work flow.
- Strong interpersonal skills and the ability to empathize with clients.
- Provide administrative support as needed by preparing correspondence, reports, presentation materials, exhibits, etc.
- Calendar management, travel arrangements and expense reports.
- Schedule meetings and any necessary arrangements such as room reservations, meals, AV equipment, etc.
- Strong attention to detail and organization skills.
- Brokers License in Illinois preferred; successful candidate will be required to obtain Illinois Brokers License
- Excellent communication skills
REQUIRED EDUCATION:
High school diploma or equivalent.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, and champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com .
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://aon.contacthr.com/16627660
Recent jobs at Aon
Account Executive - Health and Benefits Analyst at Aon in Indiana
Sep 03, 2011
Consultant- Claims Analyst Ft. Worth, TX at Aon in Texas
Sep 03, 2011
Underwriter at Aon in Indiana
Sep 02, 2011
Associate Account Executive at Aon in Illinois
Sep 02, 2011
Claims Analysis Specialist at Aon in New York
Sep 02, 2011
Published on Jul 23, 2010
Viewed: 239 times
Viewed: 239 times
Search Insurance Jobs by State: