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For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.

Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 27 countries staffed by 10,400 employees. The Chubb Corporation reported $48 billion in assets and $13.2 billion in revenues in 2008. According to Fortune magazine, Chubb is the 203rd largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.

Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.

Currently, Chubb is seeking a Technical Assistant/Account Analyst for the Warren, NJ office.


Position Description

This position will work closely with Starr Aviation Account Manager, CSC employees and internal and external business partners to deliver superior customer service and achieve excellent customer satisfaction on the Starr Aviation program.

The Account Analyst will be responsible for performing the following job functions:
• Assemble and mail WC Claim Kits to all new clients within 24 hrs of receipt
• Email the "Employee Notification" forms to all new clientele immediately after sending the WC Claim Kit.
• New account notification to CSC staff (when claim volume is under 75 claims per year).
• Responsible for notification to CSC IT of all renewal & cancellation notifications from Starr Aviation.
• Provide Quality Control review and editing of claim review reports to ensure accuracy of data, content and grammar.
• Assist in the creation and distribution of the claim review booklets.
• Manage the monthly edit reports by evaluating data, making corrections and working with field to correct data.
• Monitors account location codes and hierarchy structure and communications changes to IT.
• Manage the oversight when communication is received from a client to address claim conversions and audits claim coding to ensure accurate fee billing.
• Manage account tracking documentation.
• Assist in statistical analysis of account data including preparing power point presentations.
• Generation of reports for clients and for account analysis.
• Respond to client/broker/MGA inquiries or issues to ensure that we provide timely responses.
• Assists in special projects or other assignments as required or delegated by the Starr Account Manager.
• Correspond with clients, broker, Starr Aviation, field claims staff and vendors; and document all actions.

Competencies/Technical Skills:

• Ideal candidate will be a self-starter with the ability to perform multiple tasks that may be complex in nature.
• Candidate must have a strong sense of urgency.
• Must be able to work independently and exercise excellent decision making skills.
• Strong communication, problem solving, interpersonal, organization, time management and prioritization skills are also critical.
• Proficiency in Microsoft Office Suite required; Lotus Notes a plus.
• Position requires effective communication with a wide spectrum of people both internally and externally. The ability to share knowledge within a team environment.

Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.

Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.

All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7892.

http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=7892&CurrentPage=2

Chubb & Son, Inc., a division of Federal Insurance Company, does not accept resumes from unsolicited third party agencies or recruiters. No fees will be paid to third parties who submit unsolicited candidates in this manner.

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Published on Jul 06, 2010
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