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Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

Position Summary:
In this role under general direction, you will investigate and settle moderate-to-difficult claims for assigned lines of business promptly and equitable under general supervision. Review coverages, determine liability and compensability, secure information, arrange property damage appraisals and settle claims utilizing claims best practices. Set reserves and recommend reserve changes to supervisor and Company attorneys in preparing cases for litigation.

Responsibilities:
Receives claim assignment, confirms policy coverages and directs acknowledgement of claims.
Interprets and makes decisions using independent judgment on moderate-to-difficult claims and policy coverages and determines if coverage applies to claims submitted.
Investigates claims to determine validity and verify extent of damage by telephone contact with clients, claimants, witnesses or other parties as required.
Analyzes claims activity and prepares reports for clients/carriers and management.
Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements.
Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits.
Develops subrogation and third party recovery potential and follows reclaim procedures.
Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
Upholds the Crawford Code of Business Conduct at all times.
Participates in special projects or performs duties in other areas as requested.

Education:
College degree or equivalent of education and experience.
Knowledge and Skills:
Ability to work independently while assimilating various technical subjects.
Good verbal and written communication skills.
Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action.
Strong ability to identify, analyze and solve problems.
Effective interpersonal skills to effectively interact with all levels of internal and external clients.

Experience:
Technical claims investigations/settling experience with at least 6 months experience in Crawford US Property & Casualty or similar organization.
Workers Compensation (WC) Adjuster License required according to jurisdictional requirements
Decision Making/Interaction:
Interaction with Clients, Nurse Case Managers, Vendors, Attorneys, Physicians, Internal Customers, Service Center personnel.

Special Requirements/Certifications/Continuing Education:
Industry designations preferred, but not required (IIA, AIC, AEI, and/or CPCU)
License Requirements are per State or Jurisdictional requirements.
Must complete continuing education requirements as outlined by Crawford Educational Services.

In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 location in 63 countries
On-going training opportunities through every stage of your career
Strong benefits package including health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://broadspire.contacthr.com/16377795

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Published on Jun 24, 2010
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