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Client Support Specialist I - Location To Be Determined
at Sedgwick CMS in Oregon
Client Support Specialist I - Location To Be Determined
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE:
To support the program management department for multiple office location and to train clients and colleagues on claims management systems including ongoing system enhancements.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Supports and maintains the claims management systems in multiple office locations.
Provides training to clients and colleagues on claims management systems including ongoing system enhancements.
Runs, prints, reconciles, reviews and distributes standard and customized reports for colleagues and clients.
Promotes data integrity for accuracy of client information in the claims management system database.
Assists with the completion of appropriate client set-up and maintenance forms and with Client Service instruction maintenance on the claims management system; becomes knowledgeable about client set-up and maintenance functions.
Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service.
QUALIFICATIONS:
Education & Licensing:
High school diploma or GED required.
Experience:
Two (2) years of PC experience including Microsoft Office products and two (2) years of claims management or insurance experience required.
Skills & Knowledge:
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT:
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/16347620
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE:
To support the program management department for multiple office location and to train clients and colleagues on claims management systems including ongoing system enhancements.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Supports and maintains the claims management systems in multiple office locations.
Provides training to clients and colleagues on claims management systems including ongoing system enhancements.
Runs, prints, reconciles, reviews and distributes standard and customized reports for colleagues and clients.
Promotes data integrity for accuracy of client information in the claims management system database.
Assists with the completion of appropriate client set-up and maintenance forms and with Client Service instruction maintenance on the claims management system; becomes knowledgeable about client set-up and maintenance functions.
Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service.
QUALIFICATIONS:
Education & Licensing:
High school diploma or GED required.
Experience:
Two (2) years of PC experience including Microsoft Office products and two (2) years of claims management or insurance experience required.
Skills & Knowledge:
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT:
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://sedgwickcms.contacthr.com/16347620
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Published on Jun 22, 2010
Viewed: 275 times
Viewed: 275 times
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