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FCM Area Manager
at Crawford & Company in Illinois
Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.
Position Summary:
Assures satisfactory profit margins and long term growth by delivering quality services at sufficient production levels and by managing expenses; sells services locally to ensure maintenance and growth of revenue.
Responsibilities:
Recruits, selects, orients, hires, coaches, counsels and disciplines branch employees.
Sets branch objectives; monitors and appraises employee performance.
Communicates and enforces ethical business practices and compliance with laws and regulations of jurisdiction.
Maintains product quality through compliance with service standards and client instructions.
Monitors open case inventory and ensures proper and timely closing and billing of files.
Monitors accounts receivable to encourage positive cash flow and to minimize aged accounts receivable.
Monitors and improves efficiency of branch operation.
Makes local/regional sales calls on potential and existing clients.
Upholds and projects the corporate image by participating in industry organizations and functions.
Encourages continuing professional education of branch personnel.
Performs other duties as requested.
Education:
Bachelor's degree or an equivalent combination of education and work experience is required.
Knowledge and Skills:
Operations, process and technical knowledge.
Management skills.
Strong verbal and written communication skills.
Good analytical ability and mathematical skills.
Sales skills.
Thorough knowledge of services being delivered by branch office.
Personal computer skills.
Must utilize Blackberry when out in field
Strong organizational and interpersonal capabilities.
Experience:
Minimum 3-5 years previous experience delivering services and supervising the delivery of services offered by field office; previous management experience desirable .
Decision Making/Interaction:
Decisions require balancing of multifunctional and sometimes conflicting interests. Constant interaction with internal and external customers.
Special Requirements/Certifications/Requirements:
Licensing as required by state. Must have valid driver’s license.
In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 location in 63 countries
On-going training opportunities through every stage of your career
Strong benefits package including matching 401K; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://broadspire.contacthr.com/16306785
Position Summary:
Assures satisfactory profit margins and long term growth by delivering quality services at sufficient production levels and by managing expenses; sells services locally to ensure maintenance and growth of revenue.
Responsibilities:
Recruits, selects, orients, hires, coaches, counsels and disciplines branch employees.
Sets branch objectives; monitors and appraises employee performance.
Communicates and enforces ethical business practices and compliance with laws and regulations of jurisdiction.
Maintains product quality through compliance with service standards and client instructions.
Monitors open case inventory and ensures proper and timely closing and billing of files.
Monitors accounts receivable to encourage positive cash flow and to minimize aged accounts receivable.
Monitors and improves efficiency of branch operation.
Makes local/regional sales calls on potential and existing clients.
Upholds and projects the corporate image by participating in industry organizations and functions.
Encourages continuing professional education of branch personnel.
Performs other duties as requested.
Education:
Bachelor's degree or an equivalent combination of education and work experience is required.
Knowledge and Skills:
Operations, process and technical knowledge.
Management skills.
Strong verbal and written communication skills.
Good analytical ability and mathematical skills.
Sales skills.
Thorough knowledge of services being delivered by branch office.
Personal computer skills.
Must utilize Blackberry when out in field
Strong organizational and interpersonal capabilities.
Experience:
Minimum 3-5 years previous experience delivering services and supervising the delivery of services offered by field office; previous management experience desirable .
Decision Making/Interaction:
Decisions require balancing of multifunctional and sometimes conflicting interests. Constant interaction with internal and external customers.
Special Requirements/Certifications/Requirements:
Licensing as required by state. Must have valid driver’s license.
In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 location in 63 countries
On-going training opportunities through every stage of your career
Strong benefits package including matching 401K; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V
How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://broadspire.contacthr.com/16306785
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Published on Jun 17, 2010
Viewed: 221 times
Viewed: 221 times
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