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Claim Operations Detail Clerk
at Chubb Group of Insurance Companies in Connecticut
For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of "America's Most Admired Companies." Forbes listed Chubb as one of America's 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
In this position, which reports to the Claim Operations Supervisor, the successful candidate responsibilities will include: Scanning First Notice of Loss (new claims), utilizing the claims search mechanisms to review correspondence and new mail, scanning and indexing mail, filing correspondence in existing claim files, archiving and purging files, manually closing files, retrieving files from off-site storage, and providing switchboard coverage. Additional tasks that you may be required to handle: administrative and technical support to the Claim department.
The individual must demonstrate the following competencies/Skills required:
The successful candidate will possess the following qualities:
- Must have strong PC/data-entry skills
- Self-motivated team player
- Must have strong attention to detail
- Must have excellent time management skills
- Must possess strong organizational skills
- Must have strong written and verbal communication skills
- Exceptional customer service skills
- Ability to process high volume transactions on a consistent basis with quality results
- Ability to multi-task effectively
- Ability to work well in teams
- Must be technologically savvy
- An ability to work effectively with a wide variety of people
- A willingness to use creative thinking to overcome obstacles as well as the ability to
adapt to new ideas and situations
- Strong PC skills including proficiency in MS Word
- Contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
- Demonstrated track record of success in current and prior positions; producing accurate and timely results
Education & Experience:
High School Diploma and 1-3 years work experience, preferably in a customer service environment; Medium level Clerical or Administrative Assistant experience; previous experience in a similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America's most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7848.
NOTE: 2 positions are available.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based Corporation. The magazine also includes Chubb in its list of "America's Most Admired Companies." Forbes listed Chubb as one of America's 400 Best Big Companies.
Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.
In this position, which reports to the Claim Operations Supervisor, the successful candidate responsibilities will include: Scanning First Notice of Loss (new claims), utilizing the claims search mechanisms to review correspondence and new mail, scanning and indexing mail, filing correspondence in existing claim files, archiving and purging files, manually closing files, retrieving files from off-site storage, and providing switchboard coverage. Additional tasks that you may be required to handle: administrative and technical support to the Claim department.
The individual must demonstrate the following competencies/Skills required:
The successful candidate will possess the following qualities:
- Must have strong PC/data-entry skills
- Self-motivated team player
- Must have strong attention to detail
- Must have excellent time management skills
- Must possess strong organizational skills
- Must have strong written and verbal communication skills
- Exceptional customer service skills
- Ability to process high volume transactions on a consistent basis with quality results
- Ability to multi-task effectively
- Ability to work well in teams
- Must be technologically savvy
- An ability to work effectively with a wide variety of people
- A willingness to use creative thinking to overcome obstacles as well as the ability to
adapt to new ideas and situations
- Strong PC skills including proficiency in MS Word
- Contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
- Demonstrated track record of success in current and prior positions; producing accurate and timely results
Education & Experience:
High School Diploma and 1-3 years work experience, preferably in a customer service environment; Medium level Clerical or Administrative Assistant experience; previous experience in a similar role preferred.
Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by Diversity Inc magazine, one of America's most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.
Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.
All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7848.
NOTE: 2 positions are available.
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