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Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

Position Summary:
Under direct supervision, evaluates and settles casualty claims by investigating losses, negotiating settlements and reporting obtained information in a timely and efficient manner, while maintaining adequate production levels.

Responsibilities:
Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
Conduct on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
Sets loss reserves.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
Settles claims by determining insurance carrier’s liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
Controlling claim costs.
Recommends litigation when appropriate.
Maintains expected case load.
Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
Maintains professional and technical knowledge through continuing education.
Upholds the Crawford Code of Business Conduct at all times.
Participates in special projects or performs duties in other areas as requested.

Education:
College degree or equivalent combination of education and experience.

Knowledge and Skills:
Strong verbal and written communication skills.
Good attention to detail.
Strong analytical and mathematical ability.
Ability to multi-task.
Good diplomacy skills and able to reason in difficult situations.
Solid problem solving skills.
Excellent interpersonal skills.

Experience:
Previous experience as a Claims Adjuster or must complete Crawford specified adjuster training if no experience.
Decision Making/Interaction:
Continuous interaction with claimants and clients to exchange information, often requiring analysis of alternative courses of action.
Special Requirements/Certifications/Continuing Education:
Depending on case load you may be required to work beyond normal business hours when necessary. Work week is variable and may include on-call scheduling.
Must complete continuing education requirements as outlined by Crawford Educational Services.

In addition to a competitive salary, Crawford offers you:
Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 location in 63 countries
On-going training opportunities through every stage of your career
Strong benefits package including health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar:
http://broadspire.contacthr.com/16177909

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Published on Jun 03, 2010
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